1
Running QueueMetrics / Re: Reports - Display Average call length in minutes
« on: June 01, 2007, 21:03:11 »
I have 5 clients requesting this feature also
QueueMetrics professional call center suite for the Asterisk PBX
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2
Realtime Live / Re: Read this first: running Realtime Live
« on: June 01, 2007, 21:01:05 »
This still isn't "Realtime"
It only updates every 15 seconds by default
Is there a monitor that updates in actual realtime. Only interested in monitoring 1 server
It only updates every 15 seconds by default
Is there a monitor that updates in actual realtime. Only interested in monitoring 1 server
3
General Asterisk configuration / Re: Queue Metrics and Trixbox 2
« on: June 01, 2007, 15:38:43 »
Any updates on the documentation?
4
Outbound and QueueMetrics / Re: Installing outbound queues for Asterisk on TrixBox
« on: April 13, 2007, 22:58:32 »
can you give me a sample dialplan for the .agi
I have agi file but don't know where to put it!
I have agi file but don't know where to put it!
5
General Asterisk configuration / Re: Queue Metrics and Trixbox 2
« on: April 13, 2007, 22:56:40 »
Send him a big "GET WELL SOON" from me!!
Thanks guys
Thanks guys
6
General Asterisk configuration / Re: Queue Metrics and Trixbox 2
« on: April 10, 2007, 00:03:03 »
any word yet?
7
General Asterisk configuration / Re: QMetrics - Asterisk with FreePBX and Trixbox
« on: April 04, 2007, 17:23:17 »
will this work with the agent callback option
ie....
exten => 299,1,AgentCallBackLogin(|@from-internal)
ie....
exten => 299,1,AgentCallBackLogin(|@from-internal)
8
Outbound and QueueMetrics / Re: Installing outbound queues for Asterisk on TrixBox
« on: April 03, 2007, 14:48:14 »
Hello,
I currently am monitoring 3 queues:
Team1
Team2
FCS
Members of those queues are pretty much static but they still log on and log off
I would like to be able to monitor all outbound calls from those queues
how would this be setup in both Trixbox and queuemetrics. Will the above dialplan need to be added to extensions.conf? What section?
I currently am monitoring 3 queues:
Team1
Team2
FCS
Members of those queues are pretty much static but they still log on and log off
I would like to be able to monitor all outbound calls from those queues
how would this be setup in both Trixbox and queuemetrics. Will the above dialplan need to be added to extensions.conf? What section?
9
General Asterisk configuration / Re: Queue Metrics and Trixbox 2
« on: April 02, 2007, 17:38:29 »
Thank you very much
When should we expect an ETA?
When should we expect an ETA?
10
General Asterisk configuration / Queue Metrics and Trixbox 2
« on: April 01, 2007, 17:59:12 »
The Turning Asterisk@Home into a small call-center
with QueueMetrics pdf looks written for AAH.
Is there a more recent one designed for the changes in in Trixbox 2 or will these instructions work for this version also?
with QueueMetrics pdf looks written for AAH.
Is there a more recent one designed for the changes in in Trixbox 2 or will these instructions work for this version also?
11
General Asterisk configuration / Re: QMetrics - Asterisk with FreePBX and Trixbox
« on: March 21, 2007, 19:26:57 »
You are my FREAKING hero!
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