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Author Topic: The Graphs on the reports  (Read 2332 times)

rtree23

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The Graphs on the reports
« on: September 23, 2010, 18:53:02 »
My question is probably very simple.

I am running queuemetrics 1.5.3 and when i look at the Answered call disto per hour its shows a graph with red and green lines.
What do these red and green lines equal? 
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  • Loway
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Re: The Graphs on the reports
« Reply #1 on: September 27, 2010, 09:38:13 »
Can you post a screenshot?
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rtree23

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Re: The Graphs on the reports
« Reply #2 on: September 28, 2010, 20:03:37 »
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rtree23

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Re: The Graphs on the reports
« Reply #3 on: September 28, 2010, 20:04:57 »



This is the actual answered call distribution per hour graph my bad
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  • Loway
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Re: The Graphs on the reports
« Reply #4 on: September 29, 2010, 16:59:23 »
On one side it is the number of calls, on the other the wait time.
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rtree23

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Re: The Graphs on the reports
« Reply #5 on: September 29, 2010, 17:01:18 »
so just to verify the red line is number of calls and the green line is wait time?
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Re: The Graphs on the reports
« Reply #6 on: September 30, 2010, 09:28:32 »
Just check with the numbers below.
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