Topics

31

Running QueueMetrics / Listening to live calls: Unattended Call Moni- toring

« on: January 21, 2011, 03:17:20 »

I have change the agent channel from local/***@from-internal/n to sip/***,can i use the "Listening to live calls: Unattended Call Moni-toring" feature?

32

Running QueueMetrics / it takes a long time to open the /qm/popup_call.jsp

« on: January 10, 2011, 03:37:09 »

i have 17206630 records in queue_log file.it always takes a long time to open the http://ip:8080/queuemetrics/qm/popup_call.jsp page the the other pages,about 10s,and sometime lost connections.I have set the memory to 512M.How can it optimize it?

BTW:Sometimes ,i can see two duplicate records in /qm/popup_call.jsp,what's the matter?

33

Running QueueMetrics / ERR:Could not download dialplan. You may have to set grant 'config'

« on: December 27, 2010, 02:27:39 »

Where i run AMI tester,there is a error.how to set grant 'config',i have set the read and write to all
Status   
    AMI URL: tcp:admin:*****@127.0.0.1:5038
ERR   Could not download dialplan. You may have to set grant 'config'
OK   Asterisk dialog was OK
    AMI Dialog took 6181 ms

34

Running QueueMetrics / Where Does Asterisk store the dynamic agents?

« on: November 30, 2010, 07:56:19 »

Where does asterisk store the dynamic agents?How can i add a agent in another domain behind sip proxy?

35

Running QueueMetrics / can i show the real name instead of agent num in the report page

« on: November 24, 2010, 08:15:52 »

the agent is dynamic login

36

QueueMetrics installation / Where to config the report?

« on: November 23, 2010, 03:24:32 »

where to set the report list?

37

Running QueueMetrics / [BUG] Taken-.lost call graphs were not visible in 1.6.x1

« on: November 18, 2010, 10:00:02 »

in 1.6.2,the graphs has a little problem.it cut the number after .,for example ,98.4 as 98,please fix it

38

Running QueueMetrics / manual update QM

« on: November 13, 2010, 07:57:24 »

my old version is 1.6.1.1,and i unpack the 1.6.2 in /usr/local/queuemetrics/webapps/queuemetrics-1.6.2.When i change the symbolic link to ../../webapps/queuemetrics-1.6.2/,it doesn't work,still to the 1.6.1.1 directory,how to change it?

39

Improving QueueMetrics / In the agent filter list,automatic add dynamic angents

« on: July 30, 2010, 04:19:03 »

we all use dynamic angents,but it cann't run the agent report ,can QM add dynamic angents on the angent filter list?

40

Running QueueMetrics / in the QA form items,when i select multi value,how can i set it to -2?

« on: July 19, 2010, 11:20:59 »

in the QA  form items,when i select multi value,how can i set it to -2?

41

Running QueueMetrics / About Qloader

« on: July 10, 2010, 07:43:24 »

I install QM use yum。In user guide,i see that i should modify qloader.pl to suitable host & db.

my files was :
my $mysql_host = $options{h} || "10.10.3.5";
my $mysql_db   = $options{d} || "log_code";
my $mysql_user = $options{u} || "ldap";
my $mysql_pass = $options{p} || "ldappo";

i never modify it ,and it seems work porperly ,why?

42

Running QueueMetrics / Mysql's slow queries log

« on: June 26, 2010, 07:28:09 »

Count: 45  Time=12.29s (553s)  Lock=0.04s (2s)  Rows=1.0 (45), queuemetrics[queuemetrics]@localhost
  SELECT max(time_id) FROM queue_log WHERE partition='S' AND verb != 'S'

and the queue_logs has 3814568 records.

How can i optimization

43

General Asterisk configuration / A question about QM

« on: June 13, 2010, 06:46:45 »

when a call coming,it will add a lot of logs in cdr,like call other agents,because there is a lot of  dail event ,how does QM detect which one to log?How does QM be sure a call was abort?

44

Running QueueMetrics / can't modify the QA for chinese language

« on: June 09, 2010, 09:56:41 »

I can't modify the QA for chinese language,it always show ??

45

Improving QueueMetrics / Want a feature

« on: June 05, 2010, 03:48:00 »

I expect to have a feature in the next QM version:
In custom report,it could report the sumarry in the specify period by original day,like during time,waitind time,etc.