Author Topic: LOCAL/agent_id@dialing_context/n uses many channels / g729 licenses  (Read 2393 times)

supertle

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See my other thread about dynamic members and local context channels which is working good but I am noticing the following for a SINGLE call:

gnsc*CLI> show g729
0/2 encoders/decoders of 100 licensed channels are currently in use

gnsc*CLI> show channels
Channel              Location             State   Application(Data)
SIP/1104-0117c530    (None)               Up      Bridged Call(Local/2301@Xerox2
Local/2301@Xerox2-0a 2301@Xerox2:3        Up      Dial(SIP/1104|10|t)
Local/2301@Xerox2-0a s@Xerox2:1           Up      Bridged Call(SIP/ARS_GW1-0118c
SIP/ARS_GW1-0118c620 6831@Xerox2-default: Up      Queue(Xerox-q6831|t|||6000000)
4 active channels
2 of 192 max active calls ( 1.04% of capacity)

Its using TWO of my g729 licenses instead of normally one if I had added SIP/1104 directly into the queue.  I am adding instead agent_id@customer_context.  In the context as previously noted in my other thread, it does a lookup to see which agents to ring.  I have a total of 100 g729 licenses.  This is going to reduce it half.  This probably is a question for the asterisk community then QM but this was the solution for dynamic agents not always sitting at the same phone extension for QM.

QueueMetrics

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I am not really sure how G.729 licensing works, but that might be caused by the /n. On the other side the /n prevents channel names from collapsing, so it's probably needed.