Messages

91

Running QueueMetrics / Re: see pic

« on: February 24, 2011, 02:22:58 »

yes,it's "select by agent".Does the different is by design?

92

Improving QueueMetrics / Re: add more parameters for QM.stats in the QM_XML_RPC

« on: February 24, 2011, 02:20:57 »

3q,waiting for it

93

General Asterisk configuration / Re: Something weired with Queue call distribution - Why is there unfair call distri?

« on: February 22, 2011, 08:59:34 »

The queue ring method is always not to be it should be  in trixbox，especially in a heavy queue，so we only use the ringall method，if you found the probelm，you can post here，3Q

94

Improving QueueMetrics / add more parameters for QM.stats in the QM_XML_RPC

« on: February 22, 2011, 08:53:03 »

Can u add more parameters for the QM.stats method,like the custom record do,it will be very useful for we to do more complex things by using QM_XML_RPC.

95

Improving QueueMetrics / Re: add a new feature "Call distribution, by day"

« on: February 22, 2011, 08:50:33 »

3q

96

Running QueueMetrics / see pic

« on: February 22, 2011, 08:48:31 »

sometimes they are in one line,sometimes they are not,why

97

Running QueueMetrics / Re: it takes a long time to open the /qm/popup_call.jsp

« on: February 22, 2011, 06:41:33 »

yes we do

BTW:i found the forum is a litter slower than usual

98

Running QueueMetrics / Re: Problems about "Agents currently logged in"

« on: February 22, 2011, 06:39:26 »

it's not AstDB,it's the QM DB but select from the AstDB

99

Running QueueMetrics / Re: Problems about "Agents currently logged in"

« on: February 12, 2011, 03:06:01 »

I have create a view 'agenti_noti' from the asterisk database instead of the table ''agenti_noti''

100

Running QueueMetrics / Re: it takes a long time to open the /qm/popup_call.jsp

« on: February 11, 2011, 15:58:29 »

Does QM know the filename before searching ?
if yes,i'm sure the file is present
if no,i should look for another solution

101

Running QueueMetrics / Problems about "Agents currently logged in"

« on: February 10, 2011, 10:28:25 »

After i change the login in agent from local/*** to sip/***,the "Agents currently logged in" always only shows  two agents,but in the local/*** channel it show a bit more,why?

102

Running QueueMetrics / Re: it takes a long time to open the /qm/popup_call.jsp

« on: February 10, 2011, 05:26:42 »

i need listen to recordings,but i want QM don't search for the file

103

Running QueueMetrics / Re: Listening to live calls: Unattended Call Moni- toring

« on: February 10, 2011, 05:24:16 »

i have done,but you write the wrong file  ,it's extensions_queuemetrics.conf

104

Improving QueueMetrics / add a new feature "Call distribution, by day"

« on: February 09, 2011, 09:49:37 »

can QM add a new feature to Call distribution, by day,the horizontal axis is day time ,verticality axis is agent,it is useful for me to calculate the attendance time for the agent。Thanks !

105

Running QueueMetrics / Re: it takes a long time to open the /qm/popup_call.jsp

« on: February 09, 2011, 09:42:01 »

sorry,how to set?