Author Topic: queue_log not writing after system change  (Read 4486 times)

Mailsouth

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queue_log not writing after system change
« on: May 09, 2008, 18:53:47 »
We moved from one Asterisk Server to another and we copied the queue_log file from the old server to the new.  Now queuemetrics shows the old data but it does not show new or current data.  I have also noticed that queue_log is not updating.  I chown'd it with asterisk.asterisk, but still nothing.

QueueMetrics

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Re: queue_log not writing after system change
« Reply #1 on: May 10, 2008, 09:12:05 »
Are you running SQL storage or flat_file?

Mailsouth

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Re: queue_log not writing after system change
« Reply #2 on: May 12, 2008, 16:32:28 »
I think we're running SQL storage but we were running the flat file.  right now I just need something to work.  If I need to make a change that's fine.

QueueMetrics

  • Loway
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Re: queue_log not writing after system change
« Reply #3 on: May 13, 2008, 11:01:05 »
Ok the simplest thing to do:
1. check that your Asterisk is appending data to the queue_log file
2. use flat-file storage (to check if you're on flat file, just go to the "custom report" page and look at the filename)