Author Topic: dundi and queuemetrics  (Read 1898 times)

yojarmye

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dundi and queuemetrics
« on: June 01, 2010, 22:31:00 »
Hello

I have an installation with multiple asterisk, which are linked by Dundi.
Currently, this works fine. I can make calls between extensions and even use links between PBXs using Dundi pstn.

On the other, one of the queuemetrics PBX is installed, configured and running.
To handle outgoing calls from agents, I have created lines for outgoing calls and I have changed the dialplan so that when Agent from the interface click Dial, to select one of the tails makes the call to that project. So here's all right.

My problem is that I want to use the settings I have to Dundi to make PSTN calls through another unit, and I want these calls are also controlled by the queuemetrics. But do not be put into the Dialplan within extensions_queuemetrics.conf for me to do this.
Has anyone ever done this configuration?

Thanks for the support.

QueueMetrics

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Re: dundi and queuemetrics
« Reply #1 on: June 08, 2010, 14:23:51 »
If you need to place calls through multiple servers, I think you'll need a clustered QM license so you can see the whole "cloud" at once. I see nothing especially weird with your idea  ;)