1096
QueueMetrics installation / Re: Can Instant Messenger work with Yahoo, MSN, GoogleTalk?
« on: October 20, 2010, 10:57:49 »
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1097
QueueMetrics installation / Re: Starting QM on Elastix 2.0.2 64-BIT
« on: October 19, 2010, 16:18:44 »
We just shipped the 64-bit RPMS. See here and please confirm it's working: http://forum.queuemetrics.com/index.php?topic=1046.0
1098
QueueMetrics installation / Re: QM on Elastix 2.0 Install Error: Bad ELF Interpreter
« on: October 19, 2010, 16:17:19 »
What's weird is that it works just fine on the 634-bit version of Centos 5.5, but does not on ELastix 2 64-bit, that is based on CentOS as well.
Anyway, we now ship a 64-bit version; run the following commands to fix:
and then restart queuemetrics.
BTW we now ship the latest version of Java - 1.6.0 release 22.
Anyway, we now ship a 64-bit version; run the following commands to fix:
Code: [Select]
yum update queuemetrics-java
/etc/init.d/queuemetrics retart
and then restart queuemetrics.
BTW we now ship the latest version of Java - 1.6.0 release 22.
1099
Running QueueMetrics / Re: Login and Logout sessions missing
« on: October 19, 2010, 14:30:25 »
You should not use ADDMEMBER and AGENTLOGIN at the same time.
1100
General Asterisk configuration / Re: Wallboard doesn't show accurate information
« on: October 19, 2010, 14:29:41 »
There must be some problem with the logging being done on the queue_log fil e- can you post an example of an agent logging in, taking a call and logging off, as seen from the queue_log file?
1101
General Asterisk configuration / Mute the Refresh beep for Wallboard without effecting the Alarm Ring?
« on: October 19, 2010, 14:26:44 »1102
General Asterisk configuration / Re: We changed Agent Numbers and old ones still show in the Queue despite delete?!
« on: October 19, 2010, 14:25:40 »
Just edit the Agents on Queue from the queue configuration and save again. The red ones should disappear.
1103
QueueMetrics installation / Re: Can Instant Messenger work with Yahoo, MSN, GoogleTalk?
« on: October 19, 2010, 14:24:22 »
e.g. xmpp:user@server
1104
QueueMetrics installation / Re: Starting QM on Elastix 2.0.2 64-BIT
« on: October 19, 2010, 14:22:58 »
Thats be cause we still do not have a 64 bit version of the RPM. You should install a copy of Sun's JDK manually and link /usr/local/queuemetrics/java to it. We are going to release a 64-bit RPM soon.
(we track this as issue #1178)
(we track this as issue #1178)
1105
Realtime Live / Re: Realtime Page - Suggestion
« on: October 18, 2010, 10:46:54 »
This could be a nice improvement - we track this as #1184
1106
Running QueueMetrics / Re: Login and Logout sessions missing
« on: October 18, 2010, 10:45:04 »
That is correct but I see that you have the database icons on your posts, that looks like AGENTCALLBACK logons as well.
1107
General Asterisk configuration / Re: Wallboard doesn't show accurate information
« on: October 18, 2010, 10:35:43 »
You should use EITHER addmember-style logons or AGENTCALLBACK, not both.
1108
General Asterisk configuration / Re: We changed Agent Numbers and old ones still show in the Queue despite delete?!
« on: October 18, 2010, 10:32:52 »
Can you post a screenshot?
1109
General Asterisk configuration / Re: Monitor 'Non Queue' Calls
« on: October 18, 2010, 10:32:24 »
Not at the moment; the idea being that you choose what to monitor of the overall PBX activity.
1110
QueueMetrics installation / Re: Can Instant Messenger work with Yahoo, MSN, GoogleTalk?
« on: October 18, 2010, 10:31:02 »
I really have no idea 