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Outbound and QueueMetrics / Outgoing Calls
« on: August 11, 2009, 17:53:47 »
Hi folks... i'm running queuemtrics and it works pretty fine.
But i can't see the outgoing calls, from agents...
is the a way to show these kind of calls without the AGI?
thanks!
But i can't see the outgoing calls, from agents...
is the a way to show these kind of calls without the AGI?
thanks!