31
Running QueueMetrics / Re: tomcat memory
« on: February 16, 2012, 05:08:49 »
i will check the availiable memory
QueueMetrics professional call center suite for the Asterisk PBX
News:
Welcome to the new forum!
Show Posts
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.
32
Running QueueMetrics / tomcat memory
« on: February 13, 2012, 03:04:28 »
to fix the error,i change the /etc/init.d/qm-tomcat6 file from "export JAVA_OPTS="-Xms2048M -Xmx2048M -server"" to ""export JAVA_OPTS="-Xms3072M -Xmx3072M -server"",but then QM can't start,does tomcat limit the memory?
33
Running QueueMetrics / JDBC_URL in web.xml use utf8
« on: February 09, 2012, 04:45:04 »
could you add "useUnicode=true&characterEncoding=utf8&characterSetResults=utf8" to JDBC_URL in web.xml because some utf8 character saving?
BTW:if loway team want to figure out which item should use utf8 encoding in mysql ,i would glad to do it.
BTW:if loway team want to figure out which item should use utf8 encoding in mysql ,i would glad to do it.
34
QueueMetrics installation / Re: Queuemetrics installation problems: "QueueMetrics database needs updating"
« on: February 02, 2012, 06:08:50 »
it seems your database has some error ,reinstall queuemetrics
35
QueueMetrics news / Re: QueueMetrics 12.01 has been released today
« on: January 29, 2012, 07:03:44 »
could show how to use the new feature in user manaual?
37
Running QueueMetrics / Re: unanswered calls report doesn't have dnis track
« on: January 29, 2012, 06:30:14 »
can we see you bug list?
39
Improving QueueMetrics / Re: can ivr report link to the details calls
« on: January 29, 2012, 06:14:50 »
waiting for it
40
Running QueueMetrics / unanswered calls report doesn't have dnis track
« on: January 26, 2012, 05:53:51 »
why?
41
Running QueueMetrics / Re: QA problem？
« on: January 25, 2012, 15:48:42 »
but when transfer ,it may different agent to handle it
42
Running QueueMetrics / Re: QA show ???
« on: January 25, 2012, 15:43:03 »
see the top-left corner,it show be something like 'require imporved' ,but it now 
?
?
43
Improving QueueMetrics / Re: can ivr report link to the details calls
« on: January 25, 2012, 15:33:41 »
i mean i can click on the 'ivr track' to the calls that has the ivr options
44
Running QueueMetrics / QA problem？
« on: January 12, 2012, 03:15:33 »
if a call transfer from one queue to another,the have the same call_id,so in QA,there is only one form,can fix it?
45
Running QueueMetrics / ivr info
« on: January 11, 2012, 03:51:45 »
if a call transfer from one queue to another,which record will the ivr info associate？