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Good day, as I can change the time that I have to label calls?

Good day, as I can change the time that I have to label calls?
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Good day, as I can change the time that I have to label calls?
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Author Topic: Good day, as I can change the time that I have to label calls?  (Read 2526 times)

patybelmonte

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Good day, as I can change the time that I have to label calls?
« on: December 09, 2014, 20:00:44 »
Good day, as I can change the time that I have to label calls?
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mirkox

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Re: Good day, as I can change the time that I have to label calls?
« Reply #1 on: December 10, 2014, 09:57:43 »
Hi patybelmonte,

the time is by design 30 minutes after the call is closed; this can't be changed.

Which version of QueueMetrics are you using? I ask this because there was a bug where the 30minutes were calculated starting from the call's beginning. This is solved in the latest versions?

Mirko
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