Author Topic: Salesforce + Queue metrics  (Read 3708 times)

sibertron

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Salesforce + Queue metrics
« on: June 05, 2009, 14:34:48 »
Is it possible?

QueueMetrics

  • Loway
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Re: Salesforce + Queue metrics
« Reply #1 on: June 06, 2009, 08:17:21 »
As long as SF is launched form an HTTP URL, it should be trivial.

sibertron

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Re: Salesforce + Queue metrics
« Reply #2 on: June 19, 2009, 15:41:18 »
sales force can be accessed via https://ssl.salesforce.com/ and needs a username and password for access. From what I understand we can combine the two as SF is on http  - can you guide me on how this can be done?

QueueMetrics

  • Loway
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Re: Salesforce + Queue metrics
« Reply #3 on: June 22, 2009, 12:19:30 »
I have really never tried a salesforce integration. Do they offer an tutorial of how to interface a screen pop system to SF?