Messages

841

Problems / MOVED: Queuemetrics logic around pause and unpause of queuemembers

« on: March 30, 2011, 16:54:50 »

This topic has been moved to Running QueueMetrics.

http://forum.queuemetrics.com/index.php?topic=1234.0

842

Scripting QueueMetrics / Re: Trouble getting Javascript example to work

« on: March 30, 2011, 16:54:11 »

Yes, this is likely because you should give QM more RAM. The XML-RPC service is a bit expensive.

843

Running QueueMetrics / Re: Disconnection cause

« on: March 30, 2011, 16:53:14 »

There was a bug up to 1.6.3 I think where the disconnection cause for lost calls in the popup would be displayed wrong. Try updating to 1.7.0.0.

844

General Asterisk configuration / Re: Live call monitor - Not working.

« on: March 30, 2011, 16:52:21 »

 

845

QueueMetrics installation / Re: The connection to MySQL does not seem to be working correctly.

« on: March 30, 2011, 16:52:04 »

 

846

Scripting QueueMetrics / Re: Trouble getting Javascript example to work

« on: March 28, 2011, 11:23:21 »

Question: do you have the RPC library from Google installed?
In such cases, I suggest using TCPDUMP to see what is going on....

847

MySQL storage and Qloaderd/Uniloader / Re: Root cause: The connection to MySQL does not seem to be working correctly.

« on: March 28, 2011, 11:22:05 »

 

848

Running QueueMetrics / Re: Free agent after transfer a call

« on: March 28, 2011, 11:21:41 »

I think it's a FAQ - see here: http://queuemetrics.com/faq.jsp#faq-053-transfers
 

849

General Asterisk configuration / Re: Live call monitor - Not working.

« on: March 24, 2011, 10:10:59 »

That s why you need to make it SIP/${QM_AGENT_CODE:6} - this means SIP/ plus the AGENT_CODE minus its first 6 characters.

850

QueueMetrics news / Re: QueueMetrics 1.7.0 released

« on: March 24, 2011, 10:09:15 »

No we removed the non-ajax one, and called it "wallboard" the ajaxy one.

851

QueueMetrics installation / Re: Upgraded to 1.7 - Where are the new features?

« on: March 23, 2011, 11:43:06 »

We plan to expand that in the future, in fact I am sure a generic "send task" command would be useful. I am adding this as bug #1292.

852

Scripting QueueMetrics / Re: Trouble getting Javascript example to work

« on: March 22, 2011, 14:54:13 »

You need to serve the example from the same container, e.g. Tomcat, that is serving QM.

You could invoke the file as:

Code: [Select]

http://myserver:8080/jstest/mypage.html
and you could have QM available as

Code: [Select]

http://myserver:8080/queuemetrics/
In this case you would set the

Code: [Select]

var server = "/queuemetrics/xmlrpc.do";

853

Running QueueMetrics / Re: OnHold status and RT panel

« on: March 22, 2011, 14:51:32 »

If you find a way to do this, maybe we can arrange something

854

General Asterisk configuration / Re: Live call monitor - Not working.

« on: March 22, 2011, 14:50:33 »

    -- Executing [11@queuemetrics:2] NoOp("Local/305@from-internal-f958;1", " "QM_AGENT_CODE: agent/308" ") in new stack
    -- Executing [11@queuemetrics:3] NoOp("Local/305@from-internal-f958;1", " "QM_EXT_MONITOR: 305" ") in new stack
    -- Executing [11@queuemetrics:4] NoOp("Local/305@from-internal-f958;1", " "QM_AGENT_EXT: --" ") in new stack
    -- Executing [11@queuemetrics:5] NoOp("Local/305@from-internal-f958;1", " "QM_LOGIN: demoadmin" ") in new stack
    -- Executing [11@queuemetrics:6] NoOp("Local/305@from-internal-f958;1", " "QM_AGENT_LOGEXT: " ") in new stack
    -- Executing [11@queuemetrics:7] ChanSpy("Local/305@from-internal-f958;1", "--") in new stack

As you can see, you are trying to chanspy  on extension "--", so this does not do much sense.
In the example above, you were trying to chanspy on agent/308 that was likely SIP/308, correct?

Then you could do something like:

Code: [Select]

exten => 11,7,ChanSpy(SIP/${QM_AGENT_CODE:6})

And it would likely work.

855

QueueMetrics installation / Re: problems updating from 1.6.0.1 to 1.6.3.0

« on: March 22, 2011, 14:46:04 »