QueueMetrics professional call center suite for the Asterisk PBX
Welcome,
Guest
. Please
login
or
register
.
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to the new forum!
Home
Help
Search
Login
Register
QueueMetrics forum
»
QueueMetrics
»
Running QueueMetrics
»
QM-xml-rpc data error
« previous
next »
Print
Pages: [
1
]
Author
Topic: QM-xml-rpc data error (Read 2736 times)
coolname
Full Member
Posts: 163
Karma: 0
QM-xml-rpc data error
«
on:
September 20, 2011, 06:02:52 »
but the two record was shown answered in qm page,is it wrong?
Logged
QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: QM-xml-rpc data error
«
Reply #1 on:
September 20, 2011, 10:11:08 »
It is possible that the same call traversed multiple queues, in this case it may be answered on some and not answered on others.
Logged
coolname
Full Member
Posts: 163
Karma: 0
Re: QM-xml-rpc data error
«
Reply #2 on:
September 21, 2011, 06:56:34 »
can i aviod it?
Logged
coolname
Full Member
Posts: 163
Karma: 0
Re: QM-xml-rpc data error
«
Reply #3 on:
September 21, 2011, 07:05:02 »
i can only see one record of this call
Logged
coolname
Full Member
Posts: 163
Karma: 0
Re: QM-xml-rpc data error
«
Reply #4 on:
September 21, 2011, 07:11:17 »
i also found some answered call was wrong.In rpc data they are ongoing,but in qm page it was answerd
Logged
QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: QM-xml-rpc data error
«
Reply #5 on:
September 21, 2011, 08:59:48 »
It seems weird, as both XMl-RPC and the regular Qm output are facades of the same data source. It may be that you used different query periods, so for one it is ongoing (because not completed) and for the other it is completed.
Logged
Print
Pages: [
1
]
« previous
next »
QueueMetrics forum
»
QueueMetrics
»
Running QueueMetrics
»
QM-xml-rpc data error