Adding new QA Items

[tonils]

If I edit an existing QA Item and then go on to create a new item, I get the screen below

• I can not enter an engagement code
• The text at the bottom shows that this uncreated code belongs to existing lists
• I can not save the new item

However, if I create the new item before editing an exisiting one, the system works as expected.

Tony

[QueueMetrics]

You should enter something as the engagement code, otherwise it will not work.