1
Running QueueMetrics / Re: How can i disconnect calls in queue ?
« on: May 02, 2010, 18:29:16 »
yes . we already use MySQL storage
Thanks.
Thanks.
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2
Running QueueMetrics / Re: How can i disconnect calls in queue ?
« on: April 28, 2010, 11:35:30 »You need to close the calls manually: http://queuemetrics.com/manuals/QM_UserManual-chunked/ar01s20.html#Closing_ongoing_callsHi QueueMetrics
I can't see Close call icon. I already use key Closecall for user admin.
Thanks.
3
Running QueueMetrics / Re: How can i disconnect calls in queue ?
« on: April 28, 2010, 06:17:48 »Do you mean, calls stuck in Asterisk or terminated in Asterisk but still showing in QM?Yes , sometime we have call terminated in Asterisk but still showing in QM.
Can i disconnect this ?
Can i disconnect live call in QM ?
Thanks
4
Running QueueMetrics / How can i disconnect calls in queue ?
« on: April 20, 2010, 16:44:15 »
Hi Support team.
Sometime we have calls stuck in queues but we can disconnect this. We already use keys Closes call but we can't see this icon.
Thanks you very much.
Sometime we have calls stuck in queues but we can disconnect this. We already use keys Closes call but we can't see this icon.
Thanks you very much.
5
Running QueueMetrics / Re: Live Call Monitor Problem.
« on: April 20, 2010, 16:12:47 »
Thanks. When i change back to Sip/1001 , i can listen live call 
Can i join the conversation ? For example , when customer call the agent , can supervisor join or coach it?
Thanks u very much.
Can i join the conversation ? For example , when customer call the agent , can supervisor join or coach it?
Thanks u very much.
6
Running QueueMetrics / Re: Live Call Monitor Problem.
« on: April 19, 2010, 05:41:39 »
Hi QueueMetrics
I update new log when i use live call monitor now
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'queuemetrics' logged on from 192.168.2.144
-- Executing [1001@from-internal:1] Macro("Local/1001@from-internal-a5a9,2", "exten-vm|novm|1001") in new stack
-- Executing [s@macro-exten-vm:1]
Macro("Local/1001@from-internal-a5a9,2", "user-callerid") in new stack
-- Executing [s@macro-user-callerid:1] NoOp("Local/1001@from-internal-a5a9,2", "user-callerid: ") in new stack
-- Executing [s@macro-user-callerid:2] Set("Local/1001@from-internal-a5a9,2", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("Local/1001@from-internal-a5a9,2", "1?report") in new stack
-- Goto (macro-user-callerid,s,13)
-- Executing [s@macro-user-callerid:13] NoOp("Local/1001@from-internal-a5a9,2", "TTL: ARG1: novm") in new stack
-- Executing [s@macro-user-callerid:14] GotoIf("Local/1001@from-internal-a5a9,2", "0?continue") in new stack
-- Executing [s@macro-user-callerid:15] Set("Local/1001@from-internal-a5a9,2", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("Local/1001@from-internal-a5a9,2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,23)
-- Executing [s@macro-user-callerid:23] NoOp("Local/1001@from-internal-a5a9,2", "Using CallerID "" <>") in new stack
-- Executing [s@macro-exten-vm:2] Set("Local/1001@from-internal-a5a9,2",
"FROMCONTEXT=exten-vm") in new stack
-- Executing [s@macro-exten-vm:3] Set("Local/1001@from-internal-a5a9,2",
"VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("Local/1001@from-internal-a5a9,2",
"EXTTOCALL=1001") in new stack
-- Executing [s@macro-exten-vm:5] Set("Local/1001@from-internal-a5a9,2",
"CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("Local/1001@from-internal-a5a9,2",
"CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("Local/1001@from-internal-a5a9,2",
"RT=""") in new stack
-- Executing [s@macro-exten-vm:8]
Macro("Local/1001@from-internal-a5a9,2", "record-enable|1001|IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("Local/1001@from-internal-a5a9,2", "0?2:4") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("Local/1001@from-internal-a5a9,2",
"recordingcheck|20100419-103351|1271648031.1187") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20100419-103351|1271648031.1187: Inbound recording enabled.
recordingcheck|20100419-103351|1271648031.1187:
CALLFILENAME=IN-1001-1271648031.1187
-- AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:999] MixMonitor("Local/1001@from-internal-a5a9,2", "IN-1001-1271648031.1187.wav") in new stack
-- Executing [s@macro-exten-vm:9]
Macro("Local/1001@from-internal-a5a9,2", "dial||tr|1001") in new stack
== Begin MixMonitor Recording Local/1001@from-internal-a5a9,2
-- Executing [s@macro-dial:1] GotoIf("Local/1001@from-internal-a5a9,2",
"1?dial") in new stack
-- Goto (macro-dial,s,3)
-- Executing [s@macro-dial:3] AGI("Local/1001@from-internal-a5a9,2",
"dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is 'unknown' number is 'unknown'
dialparties.agi: USE_CONFIRMATION: 'FALSE'
dialparties.agi: RINGGROUP_INDEX: ''
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 1001 to extension map
-- dialparties.agi: Extension 1001 cf is disabled
-- dialparties.agi: Extension 1001 do not disturb is disabled
> dialparties.agi: extnum 1001 has: cw: 0; hascfb: 0 [] hascfu: 0 []
> dialparties.agi: ExtensionState: 1
dialparties.agi: Extension 1001 has ExtensionState: 1
-- dialparties.agi: Checking CW and CFB status for extension 1001
dialparties.agi: Extension 1001 is not available to be called
dialparties.agi: Extension 1001 has call waiting disabled
== Manager 'admin' logged off from 127.0.0.1
-- AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:4] NoOp("Local/1001@from-internal-a5a9,2",
"Returned from dialparties with no extensions to call and DIALSTATUS: BUSY") in new stack
-- Executing [s@macro-exten-vm:10]
Set("Local/1001@from-internal-a5a9,2", "SV_DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:11]
GosubIf("Local/1001@from-internal-a5a9,2", "0?docfu|1") in new stack
-- Executing [s@macro-exten-vm:12]
GosubIf("Local/1001@from-internal-a5a9,2", "0?docfb|1") in new stack
-- Executing [s@macro-exten-vm:13]
Set("Local/1001@from-internal-a5a9,2", "DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:14]
NoOp("Local/1001@from-internal-a5a9,2", "Voicemail is novm") in new stack
-- Executing [s@macro-exten-vm:15]
GotoIf("Local/1001@from-internal-a5a9,2", "1?s-BUSY|1") in new stack
-- Goto (macro-exten-vm,s-BUSY,1)
-- Executing [s-BUSY@macro-exten-vm:1] NoOp("Local/1001@from-internal-a5a9,2", "Extension is reporting BUSY and not passing to Voicemail") in new stack
-- Executing [s-BUSY@macro-exten-vm:2] PlayTones("Local/1001@from-internal-a5a9,2", "busy") in new stack
-- Executing [s-BUSY@macro-exten-vm:3] Busy("Local/1001@from-internal-a5a9,2", "20") in new stack
> Channel Local/1001@from-internal-a5a9,1 was never answered.
== Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/1001@from-internal-a5a9,2' in macro 'exten-vm'
== Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/1001@from-internal-a5a9,2'
== End MixMonitor Recording Local/1001@from-internal-a5a9,2
== Manager 'queuemetrics' logged off from 192.168.2.144 elastix*CLI>
------------------------------------------------------------------------------------------
I use extension 1001 for live call monitor feature.
Thanks.
I update new log when i use live call monitor now
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'queuemetrics' logged on from 192.168.2.144
-- Executing [1001@from-internal:1] Macro("Local/1001@from-internal-a5a9,2", "exten-vm|novm|1001") in new stack
-- Executing [s@macro-exten-vm:1]
Macro("Local/1001@from-internal-a5a9,2", "user-callerid") in new stack
-- Executing [s@macro-user-callerid:1] NoOp("Local/1001@from-internal-a5a9,2", "user-callerid: ") in new stack
-- Executing [s@macro-user-callerid:2] Set("Local/1001@from-internal-a5a9,2", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("Local/1001@from-internal-a5a9,2", "1?report") in new stack
-- Goto (macro-user-callerid,s,13)
-- Executing [s@macro-user-callerid:13] NoOp("Local/1001@from-internal-a5a9,2", "TTL: ARG1: novm") in new stack
-- Executing [s@macro-user-callerid:14] GotoIf("Local/1001@from-internal-a5a9,2", "0?continue") in new stack
-- Executing [s@macro-user-callerid:15] Set("Local/1001@from-internal-a5a9,2", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("Local/1001@from-internal-a5a9,2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,23)
-- Executing [s@macro-user-callerid:23] NoOp("Local/1001@from-internal-a5a9,2", "Using CallerID "" <>") in new stack
-- Executing [s@macro-exten-vm:2] Set("Local/1001@from-internal-a5a9,2",
"FROMCONTEXT=exten-vm") in new stack
-- Executing [s@macro-exten-vm:3] Set("Local/1001@from-internal-a5a9,2",
"VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("Local/1001@from-internal-a5a9,2",
"EXTTOCALL=1001") in new stack
-- Executing [s@macro-exten-vm:5] Set("Local/1001@from-internal-a5a9,2",
"CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("Local/1001@from-internal-a5a9,2",
"CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("Local/1001@from-internal-a5a9,2",
"RT=""") in new stack
-- Executing [s@macro-exten-vm:8]
Macro("Local/1001@from-internal-a5a9,2", "record-enable|1001|IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("Local/1001@from-internal-a5a9,2", "0?2:4") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("Local/1001@from-internal-a5a9,2",
"recordingcheck|20100419-103351|1271648031.1187") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20100419-103351|1271648031.1187: Inbound recording enabled.
recordingcheck|20100419-103351|1271648031.1187:
CALLFILENAME=IN-1001-1271648031.1187
-- AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:999] MixMonitor("Local/1001@from-internal-a5a9,2", "IN-1001-1271648031.1187.wav") in new stack
-- Executing [s@macro-exten-vm:9]
Macro("Local/1001@from-internal-a5a9,2", "dial||tr|1001") in new stack
== Begin MixMonitor Recording Local/1001@from-internal-a5a9,2
-- Executing [s@macro-dial:1] GotoIf("Local/1001@from-internal-a5a9,2",
"1?dial") in new stack
-- Goto (macro-dial,s,3)
-- Executing [s@macro-dial:3] AGI("Local/1001@from-internal-a5a9,2",
"dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is 'unknown' number is 'unknown'
dialparties.agi: USE_CONFIRMATION: 'FALSE'
dialparties.agi: RINGGROUP_INDEX: ''
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 1001 to extension map
-- dialparties.agi: Extension 1001 cf is disabled
-- dialparties.agi: Extension 1001 do not disturb is disabled
> dialparties.agi: extnum 1001 has: cw: 0; hascfb: 0 [] hascfu: 0 []
> dialparties.agi: ExtensionState: 1
dialparties.agi: Extension 1001 has ExtensionState: 1
-- dialparties.agi: Checking CW and CFB status for extension 1001
dialparties.agi: Extension 1001 is not available to be called
dialparties.agi: Extension 1001 has call waiting disabled
== Manager 'admin' logged off from 127.0.0.1
-- AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:4] NoOp("Local/1001@from-internal-a5a9,2",
"Returned from dialparties with no extensions to call and DIALSTATUS: BUSY") in new stack
-- Executing [s@macro-exten-vm:10]
Set("Local/1001@from-internal-a5a9,2", "SV_DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:11]
GosubIf("Local/1001@from-internal-a5a9,2", "0?docfu|1") in new stack
-- Executing [s@macro-exten-vm:12]
GosubIf("Local/1001@from-internal-a5a9,2", "0?docfb|1") in new stack
-- Executing [s@macro-exten-vm:13]
Set("Local/1001@from-internal-a5a9,2", "DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:14]
NoOp("Local/1001@from-internal-a5a9,2", "Voicemail is novm") in new stack
-- Executing [s@macro-exten-vm:15]
GotoIf("Local/1001@from-internal-a5a9,2", "1?s-BUSY|1") in new stack
-- Goto (macro-exten-vm,s-BUSY,1)
-- Executing [s-BUSY@macro-exten-vm:1] NoOp("Local/1001@from-internal-a5a9,2", "Extension is reporting BUSY and not passing to Voicemail") in new stack
-- Executing [s-BUSY@macro-exten-vm:2] PlayTones("Local/1001@from-internal-a5a9,2", "busy") in new stack
-- Executing [s-BUSY@macro-exten-vm:3] Busy("Local/1001@from-internal-a5a9,2", "20") in new stack
> Channel Local/1001@from-internal-a5a9,1 was never answered.
== Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/1001@from-internal-a5a9,2' in macro 'exten-vm'
== Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/1001@from-internal-a5a9,2'
== End MixMonitor Recording Local/1001@from-internal-a5a9,2
== Manager 'queuemetrics' logged off from 192.168.2.144 elastix*CLI>
------------------------------------------------------------------------------------------
I use extension 1001 for live call monitor feature.
Thanks.
7
Running QueueMetrics / Re: Live Call Monitor Problem.
« on: April 16, 2010, 12:46:45 »
After we change SIP/1001 to Local/1001@from-internal in dialplan, when we make a call and 1003 pickup this call. We use extension 1001 to listen live call. But we can't listen anything. Extension 1001 is available to pickup . But in log , we alway see extension 1001 have "busy" status.
Thankss
Thankss
8
Running QueueMetrics / Re: Live Call Monitor Problem.
« on: April 16, 2010, 12:34:46 »
When we changed the dialplan , 1001 always show busy when we use live mornitor call.
9
Running QueueMetrics / Live Call Monitor Problem.
« on: April 16, 2010, 10:06:07 »
Hi support team.
We use live call monitor feature but have problem. We can't listen anything when we press "monitor now".
We capture some log to you :
-- Executing [1001@from-internal:1]
Macro("Local/1001@from-internal-f702,2", "exten-vm|novm|1001") in new stack
-- Executing [s@macro-exten-vm:1]
Macro("Local/1001@from-internal-f702,2", "user-callerid") in new stack
-- Executing [s@macro-user-callerid:1] NoOp("Local/1001@from-internal-f702,2", "user-callerid: ") in new stack
-- Executing [s@macro-user-callerid:2] Set("Local/1001@from-internal-f702,2", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("Local/1001@from-internal-f702,2", "1?report") in new stack
-- Goto (macro-user-callerid,s,13)
-- Executing [s@macro-user-callerid:13] NoOp("Local/1001@from-internal-f702,2", "TTL: ARG1: novm") in new stack
-- Executing [s@macro-user-callerid:14] GotoIf("Local/1001@from-internal-f702,2", "0?continue") in new stack
-- Executing [s@macro-user-callerid:15] Set("Local/1001@from-internal-f702,2", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("Local/1001@from-internal-f702,2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,23)
-- Executing [s@macro-user-callerid:23] NoOp("Local/1001@from-internal-f702,2", "Using CallerID "" <>") in new stack
-- Executing [s@macro-exten-vm:2] Set("Local/1001@from-internal-f702,2",
"FROMCONTEXT=exten-vm") in new stack
-- Executing [s@macro-exten-vm:3] Set("Local/1001@from-internal-f702,2",
"VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("Local/1001@from-internal-f702,2",
"EXTTOCALL=1001") in new stack
-- Executing [s@macro-exten-vm:5] Set("Local/1001@from-internal-f702,2",
"CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("Local/1001@from-internal-f702,2",
"CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("Local/1001@from-internal-f702,2",
"RT=""") in new stack
-- Executing [s@macro-exten-vm:8]
Macro("Local/1001@from-internal-f702,2", "record-enable|1001|IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("Local/1001@from-internal-f702,2", "0?2:4") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("Local/1001@from-internal-f702,2",
"recordingcheck|20100416-145220|1271404340.151") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20100416-145220|1271404340.151: Inbound recording enabled.
recordingcheck|20100416-145220|1271404340.151:
CALLFILENAME=IN-1001-1271404340.151
-- AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:999] MixMonitor("Local/1001@from-internal-f702,2", "IN-1001-1271404340.151.wav") in new stack
-- Executing [s@macro-exten-vm:9]
Macro("Local/1001@from-internal-f702,2", "dial||tr|1001") in new stack
== Begin MixMonitor Recording Local/1001@from-internal-f702,2
-- Executing [s@macro-dial:1] GotoIf("Local/1001@from-internal-f702,2",
"1?dial") in new stack
-- Goto (macro-dial,s,3)
-- Executing [s@macro-dial:3] AGI("Local/1001@from-internal-f702,2",
"dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is 'unknown' number is 'unknown'
dialparties.agi: USE_CONFIRMATION: 'FALSE'
dialparties.agi: RINGGROUP_INDEX: ''
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 1001 to extension map
-- dialparties.agi: Extension 1001 cf is disabled
-- dialparties.agi: Extension 1001 do not disturb is disabled
> dialparties.agi: extnum 1001 has: cw: 0; hascfb: 0 [] hascfu: 0 []
> dialparties.agi: ExtensionState: 4
dialparties.agi: Extension 1001 has ExtensionState: 4
-- dialparties.agi: Checking CW and CFB status for extension 1001
-- dialparties.agi: DbDel CALLTRACE/1001 - Caller ID is not defined
== Manager 'admin' logged off from 127.0.0.1
-- AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:10] Dial("Local/1001@from-internal-f702,2",
"SIP/1001||tr") in new stack
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dial:11] Set("Local/1001@from-internal-f702,2",
"DIALSTATUS=CHANUNAVAIL") in new stack
-- Executing [s@macro-exten-vm:10]
Set("Local/1001@from-internal-f702,2", "SV_DIALSTATUS=CHANUNAVAIL") in new stack
-- Executing [s@macro-exten-vm:11]
GosubIf("Local/1001@from-internal-f702,2", "0?docfu|1") in new stack
-- Executing [s@macro-exten-vm:12]
GosubIf("Local/1001@from-internal-f702,2", "0?docfb|1") in new stack
-- Executing [s@macro-exten-vm:13]
Set("Local/1001@from-internal-f702,2", "DIALSTATUS=CHANUNAVAIL") in new stack
-- Executing [s@macro-exten-vm:14]
NoOp("Local/1001@from-internal-f702,2", "Voicemail is novm") in new stack
-- Executing [s@macro-exten-vm:15]
GotoIf("Local/1001@from-internal-f702,2", "1?s-CHANUNAVAIL|1") in new stack
-- Goto (macro-exten-vm,s-CHANUNAVAIL,1)
-- Executing [s-CHANUNAVAIL@macro-exten-vm:1] PlayTones("Local/1001@from-internal-f702,2", "congestion") in new stack
-- Executing [s-CHANUNAVAIL@macro-exten-vm:2] Congestion("Local/1001@from-internal-f702,2", "10") in new stack
> Channel Local/1001@from-internal-f702,1 was never answered.
== Spawn extension (macro-exten-vm, s-CHANUNAVAIL, 2) exited non-zero on 'Local/1001@from-internal-f702,2' in macro 'exten-vm'
== Spawn extension (macro-exten-vm, s-CHANUNAVAIL, 2) exited non-zero on 'Local/1001@from-internal-f702,2'
== End MixMonitor Recording Local/1001@from-internal-f702,2
== Manager 'queuemetrics' logged off from 192.168.2.144
////////////////////////////////////////////////////////
Agent 1003 pickup the call. Admin use live call monitor to listen this call. Admin use extension 1001.
We use Elastix 1.4 with Queuemetrics 1.6.1
Thanks.
We use live call monitor feature but have problem. We can't listen anything when we press "monitor now".
We capture some log to you :
-- Executing [1001@from-internal:1]
Macro("Local/1001@from-internal-f702,2", "exten-vm|novm|1001") in new stack
-- Executing [s@macro-exten-vm:1]
Macro("Local/1001@from-internal-f702,2", "user-callerid") in new stack
-- Executing [s@macro-user-callerid:1] NoOp("Local/1001@from-internal-f702,2", "user-callerid: ") in new stack
-- Executing [s@macro-user-callerid:2] Set("Local/1001@from-internal-f702,2", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("Local/1001@from-internal-f702,2", "1?report") in new stack
-- Goto (macro-user-callerid,s,13)
-- Executing [s@macro-user-callerid:13] NoOp("Local/1001@from-internal-f702,2", "TTL: ARG1: novm") in new stack
-- Executing [s@macro-user-callerid:14] GotoIf("Local/1001@from-internal-f702,2", "0?continue") in new stack
-- Executing [s@macro-user-callerid:15] Set("Local/1001@from-internal-f702,2", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("Local/1001@from-internal-f702,2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,23)
-- Executing [s@macro-user-callerid:23] NoOp("Local/1001@from-internal-f702,2", "Using CallerID "" <>") in new stack
-- Executing [s@macro-exten-vm:2] Set("Local/1001@from-internal-f702,2",
"FROMCONTEXT=exten-vm") in new stack
-- Executing [s@macro-exten-vm:3] Set("Local/1001@from-internal-f702,2",
"VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("Local/1001@from-internal-f702,2",
"EXTTOCALL=1001") in new stack
-- Executing [s@macro-exten-vm:5] Set("Local/1001@from-internal-f702,2",
"CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("Local/1001@from-internal-f702,2",
"CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("Local/1001@from-internal-f702,2",
"RT=""") in new stack
-- Executing [s@macro-exten-vm:8]
Macro("Local/1001@from-internal-f702,2", "record-enable|1001|IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("Local/1001@from-internal-f702,2", "0?2:4") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("Local/1001@from-internal-f702,2",
"recordingcheck|20100416-145220|1271404340.151") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20100416-145220|1271404340.151: Inbound recording enabled.
recordingcheck|20100416-145220|1271404340.151:
CALLFILENAME=IN-1001-1271404340.151
-- AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:999] MixMonitor("Local/1001@from-internal-f702,2", "IN-1001-1271404340.151.wav") in new stack
-- Executing [s@macro-exten-vm:9]
Macro("Local/1001@from-internal-f702,2", "dial||tr|1001") in new stack
== Begin MixMonitor Recording Local/1001@from-internal-f702,2
-- Executing [s@macro-dial:1] GotoIf("Local/1001@from-internal-f702,2",
"1?dial") in new stack
-- Goto (macro-dial,s,3)
-- Executing [s@macro-dial:3] AGI("Local/1001@from-internal-f702,2",
"dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is 'unknown' number is 'unknown'
dialparties.agi: USE_CONFIRMATION: 'FALSE'
dialparties.agi: RINGGROUP_INDEX: ''
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 1001 to extension map
-- dialparties.agi: Extension 1001 cf is disabled
-- dialparties.agi: Extension 1001 do not disturb is disabled
> dialparties.agi: extnum 1001 has: cw: 0; hascfb: 0 [] hascfu: 0 []
> dialparties.agi: ExtensionState: 4
dialparties.agi: Extension 1001 has ExtensionState: 4
-- dialparties.agi: Checking CW and CFB status for extension 1001
-- dialparties.agi: DbDel CALLTRACE/1001 - Caller ID is not defined
== Manager 'admin' logged off from 127.0.0.1
-- AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:10] Dial("Local/1001@from-internal-f702,2",
"SIP/1001||tr") in new stack
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dial:11] Set("Local/1001@from-internal-f702,2",
"DIALSTATUS=CHANUNAVAIL") in new stack
-- Executing [s@macro-exten-vm:10]
Set("Local/1001@from-internal-f702,2", "SV_DIALSTATUS=CHANUNAVAIL") in new stack
-- Executing [s@macro-exten-vm:11]
GosubIf("Local/1001@from-internal-f702,2", "0?docfu|1") in new stack
-- Executing [s@macro-exten-vm:12]
GosubIf("Local/1001@from-internal-f702,2", "0?docfb|1") in new stack
-- Executing [s@macro-exten-vm:13]
Set("Local/1001@from-internal-f702,2", "DIALSTATUS=CHANUNAVAIL") in new stack
-- Executing [s@macro-exten-vm:14]
NoOp("Local/1001@from-internal-f702,2", "Voicemail is novm") in new stack
-- Executing [s@macro-exten-vm:15]
GotoIf("Local/1001@from-internal-f702,2", "1?s-CHANUNAVAIL|1") in new stack
-- Goto (macro-exten-vm,s-CHANUNAVAIL,1)
-- Executing [s-CHANUNAVAIL@macro-exten-vm:1] PlayTones("Local/1001@from-internal-f702,2", "congestion") in new stack
-- Executing [s-CHANUNAVAIL@macro-exten-vm:2] Congestion("Local/1001@from-internal-f702,2", "10") in new stack
> Channel Local/1001@from-internal-f702,1 was never answered.
== Spawn extension (macro-exten-vm, s-CHANUNAVAIL, 2) exited non-zero on 'Local/1001@from-internal-f702,2' in macro 'exten-vm'
== Spawn extension (macro-exten-vm, s-CHANUNAVAIL, 2) exited non-zero on 'Local/1001@from-internal-f702,2'
== End MixMonitor Recording Local/1001@from-internal-f702,2
== Manager 'queuemetrics' logged off from 192.168.2.144
////////////////////////////////////////////////////////
Agent 1003 pickup the call. Admin use live call monitor to listen this call. Admin use extension 1001.
We use Elastix 1.4 with Queuemetrics 1.6.1
Thanks.
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