Call files fail, we do not run Asterisk as root

[mattdarnell]

Our agents are not able to make changes via the web because the call files fail.

Code: [Select]

[2010-09-13 16:26:24] WARNING[18138]: pbx_spool.c:437 scan_service: Unable to open /var/spool/asterisk/outgoing/QM-8555314148.call: Permission denied, deleting
[2010-09-13 16:26:24] WARNING[18138]: pbx_spool.c:486 scan_thread: Failed to scan service '/var/spool/asterisk/outgoing/QM-8555314148.call

We do not run Asterisk as root, is there a solution for this?

Aloha,
Matt

[QueueMetrics]

Yes: connect to Asterisk over TCP - see e.g. http://queuemetrics.com/faq.jsp#faq-042-different_manager_port

[mattdarnell]

Thanks....I will try this!

[QueueMetrics]

 

Please let us know how it goes.