Author Topic: Using Oreka for call recordings  (Read 5554 times)

barryf

  • Jr. Member
  • **
  • Posts: 62
  • Karma: 4
    • View Profile
Using Oreka for call recordings
« on: March 24, 2009, 14:53:02 »
Hi,

I have installed the latest (SVN) GPL versions of oreka - orkaudio, orktrack and orkweb, and am using QM 1.5.1

oreka is working OK (nice to have recording offloaded from Asterisk!), but in the QM manual, it says I need to have the tables orktag, orksegment, orktape, orkservice, orktagtype. However, the tables orktag and orktagtype do not exist.

The manual states that the GPL version can be used, but I am wondering if this maybe is not the case...

Anyone know how to get the GPL version of oreka working with QM?

Thanks

-Barry Flanagan

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Using Oreka for call recordings
« Reply #1 on: March 24, 2009, 15:24:04 »
I'll ask the developers and will let you know.

scooby2

  • Newbie
  • *
  • Posts: 30
  • Karma: 0
    • View Profile
Re: Using Oreka for call recordings
« Reply #2 on: April 11, 2009, 10:02:45 »
Any update on this?

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Using Oreka for call recordings
« Reply #3 on: April 14, 2009, 15:18:36 »
It looks like at the moment the GPL version does not work, but it does the comemrcial version. I am unsure if the GPL version of the Oreka recorder wil support it in the future - we have asked Orecx anyway.

Sonia

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
    • View Profile
Re: Using Oreka for call recordings
« Reply #4 on: April 23, 2015, 13:49:42 »
Any body know about Oreak databases how i get it?