Messages

1

Outbound and QueueMetrics / Re: Quemeterics not recognising remote caller hangup

« on: October 17, 2007, 20:41:42 »

Yes. Basically cut and pasted the queuedial dialplan from the PDF.

2

Outbound and QueueMetrics / Re: Quemeterics not recognising remote caller hangup

« on: October 17, 2007, 15:57:47 »

I am experiencing the same issue with the basic settings as described in the documentation. I am using Queuemetrics 1.4.1 and Trixbox 2.2 with Asterisk 1.2.22-1

Here is the code from extensions_custom.conf:

[queuedial]
exten => _XXX.,1,SetVar(MY_QUE=${EXTEN:0:3})
exten => _XXX.,2,SetVar(MY_NUM=${EXTEN:3})
exten => _XXX.,3,SetVar(MY_AGENT=${CALLERIDNUM})
exten => _XXX.,4,NoOp,Ag: ${MY_AGENT} N: ${MY_NUM} Q: ${MY_QUE}
exten => _XXX.,5,NoOp,MixMonitor(Q-${MY_QUE}-${UNIQUEID}.wav|b|)
exten => _XXX.,6,DeadAGI(queueDial.agi|${MY_NUM}|Zap/g0/${MY_NUM}|q-${MY_QUE}|Agent/${MY_AGENT})
exten => _XXX.,7,Congestion

Here is the output from agi-log.txt:

*QueueDial ---- 8841575- Zap/g0/8841575----Tue Oct 16 17:17:08 2007
*Dial Num: '8841575' Chan: 'Zap/g0/8841575' on Queue: 'q-100' Agent: 'Agent/2181'
*SetVar: 'QDIALER_NUMBER' = '8841575' - 200 result=1

*SetVar: 'QDIALER_CHANNEL' = 'Zap/g0/8841575' - 200 result=1

*SetVar: 'QDIALER_QUEUE' = 'q-100' - 200 result=1

*SetVar: 'QueueName' = 'q-100' - 200 result=1

*SetVar: 'QDIALER_AGENT' = 'Agent/2181' - 200 result=1

That's all I ever get. It doesn't matter which side hangs up.

My trunk is configured with this dial string: Local/$OUTNUM$@queuedial

I don't know what I may have not setup correctly but it seems like it should be pretty simple.