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Author Topic: Missed Calls by Agent - is this possible ?  (Read 2325 times)

transltr

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Missed Calls by Agent - is this possible ?
« on: July 18, 2008, 07:32:42 »
Hi

As per above subject, is this possible to be shown from the report ?
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QueueMetrics

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Re: Missed Calls by Agent - is this possible ?
« Reply #1 on: July 22, 2008, 09:25:11 »
You should loook at the Call Attempts page in QM.
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