Loway QueueMetrics-Live was an official sponsor of the virtual conference ClueCon Deconstructed that happened on August 4-6, 2020.
Our engineer Kevin Ravasi held a workshop with David Duffett about harnessing FreeSWITCH for scale-invariant call center reporting in growing VoIP providers.
FreeSWITCH is one of the best options for VoIP providers of all sizes that offer multi-tenant PBXs services. Many of them handle structured call flows and need accurate reporting and management tools. The workshop presents the challenges faced evolving an Asterisk-based, on-premise product into a multi-platform SaaS that can be deployed easily, regardless of scale.
You can watch it at
https://www.youtube.com/watch?v=SxVWPBUn3b4&t=2sWith QueueMetrics-Live you can monitor everything in your call center with over 200 different historical metrics, full QA and realtime process managing from your wallboards and real-time views.
QueueMetrics-Live is a worry-free on-boarding service with a dedicated engineer during the trial and easy integration with VoIP providers.
ClueCon 2020 is a virtual conference for developers held every summer by the team behind the FreeSWITCH open-source project. The primary focus is to discuss Voice over IP, open-source software and hardware, Telecommunications, WebRTC, and IoT. Represented projects are FreeSWITCH, Kamailio, Asterisk, OpenSIPS, FusionPBX and many more.
You can request your QueueMetrics-Live trial at
https://www.queuemetrics-live.com/?lid=N189
