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RS_NOAGENT state is not set when agent does not answer
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Topic: RS_NOAGENT state is not set when agent does not answer (Read 1605 times)
galeras
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RS_NOAGENT state is not set when agent does not answer
«
on:
May 15, 2017, 22:23:32 »
Hello,
WD is setting state to TERMINATED in both cases no matter if agent answer or not the call. Please give us any clue.
Thank you.
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RS_NOAGENT state is not set when agent does not answer