Problem with Queuemetrics 12.02

[wusanchez]

i setup all queuemetrics 12.02, but when i try to load data from de asterisk (/var/log/queue_log) i recibed this message.

in the file "configuration.propierties"
default.queue_log_file=/var/log/asterisk/queue_log

***************************************************************************************************
I/O Exception: java.io.FileNotFoundException: \var\log\asterisk\queue_log (El sistema no puede hallar la ruta especificada)
***************************************************************************************************

[coolname]

be sure \var\log\asterisk\queue_log  is exist？

[wusanchez]

of course
***********
-rw-r--r-- /var/log/asterisk/queue_log
***********
maybe there need to have permiso at 755¿¿¿???

[QueueMetrics]

Under which user is your webapp running? most likely not root.

[wusanchez]

the user is "demoadmin"

[QueueMetrics]

No - which user is the tomcat process running under? how did you install QM and which is your base distro?

[wusanchez]

we used debian 5.0.8, the asterik 1.4.21, Mysql 5.0. But Queuemetric runing in Windows 2003 Server with Apache Tom CAT 6.0

[QueueMetrics]

Ok, so there is no /var/log/asterisk/queue_log file on the Windows box that runs QM!