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Author Topic: Check what time an agent log on to QueueMetrics  (Read 1619 times)

iCapof

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Check what time an agent log on to QueueMetrics
« on: February 17, 2014, 22:24:49 »
Hi,

Is there a way in QueueMetrics to check agents Logging in and out times ? Like what time they join the Queue and what time they remove themselves?

Thanks a lot
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QueueMetrics

  • Loway
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Re: Check what time an agent log on to QueueMetrics
« Reply #1 on: February 25, 2014, 10:41:10 »
Yes - that's an Agent session in QM.
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