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Improving QueueMetrics / Re: SLA per period. Example, per day, per hour.

« on: September 16, 2008, 18:55:47 »

Actually, I was just asked if this could be implemented using Queuemetrics. Using the robot profile, I can get day by day per hour stats, but to get accurate numbers (not averaging percentages) I think I'd need to build something using XML-RPC. So, yeah, this would be a nice thing to have built into Queuemetrics