Author Topic: Changing default source for Quick Activity Report  (Read 2721 times)

jhfitness

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Changing default source for Quick Activity Report
« on: August 27, 2010, 17:49:12 »
Running QM 1.6.1.1

I've learned how to change the default log file in configuration.properties to come from the qloader database (sql:P001) and it's working on Custom Reports. But as far as I can tell Quick Activity Report is not pulling from the same file, and I can't figure out where to change the place it pulls data from (right now it appears to only be showing from dates that are in queue_log.1)

Also, the Agent Report doesn't show any data at all.

marcos

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Re: Changing default source for Quick Activity Report
« Reply #1 on: September 06, 2010, 11:18:37 »
Hi,

The Quick Activity Reports pulls data from the same datasource you have in the custom report.
You can check what's the datasource link from the license information page you can reach at the last link on the QueueMetrics main page.

You should have something like:

Storage type: SQL Storage (Partition: P001)

The same applies for the agent reports.
The configuration key used to set the default datasource link is:

default.queue_log_file

You can find it in the configuration.properties file. Dont' forget to restart the QueueMetrics app issuing a "/etc/init.d/queuemetrics restart" root shell command, then to log-off and log-on on QueueMetrics portal.

Thank you and regards,
Marco Signorini.

jhfitness

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Re: Changing default source for Quick Activity Report
« Reply #2 on: September 09, 2010, 20:47:17 »
It is working now. Thanks.