Author Topic: Since Moving to Dynamic Agents - Transferred calls show 0 duration  (Read 2189 times)

bhenry

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When I was using agent channels, attended transfer worked fine in reports and was accurate.  Since moving to dynamic agents, I have an issue where queuemetrics shows the transfer but the duration of the person that the call was transferred to is showing up as 0.0.  I am using Asterisk 1.4

QueueMetrics

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Re: Since Moving to Dynamic Agents - Transferred calls show 0 duration
« Reply #1 on: October 15, 2010, 09:15:32 »
Can you post a trace from the queue_log file?