Messages

1

Running QueueMetrics / Re: Realtime Monitoring showing 2 entries per dynamic agent

« on: December 21, 2009, 21:28:04 »

I also am experiencing the same problem with our installation as well since we upgraded to asterisk 1.6.  I would also like to know when you have a fix for this that we can put in place.

2

QueueMetrics installation / error when using setup wizard

« on: June 11, 2009, 23:21:47 »

I am receiving the following error message when trying to use the setup wizard.  I am selecting Cluster AMI and it connects fine and sees my queues but after I select the queues and select next I receive the error.  All I have for an option then is to "restart now".

"Errore tecnico nella classe 'it.loway.app.queuemetrics.configurazione.configurationwizard.ConfWizardHandler'. -- Inner Exception -- - Exception: java.lang.NullPointerException - Stack trace: - java.lang.NullPointerException - at it.loway.app.queuemetrics.configurazione.configurationwizard.ConfWizardHandler.ShowSummary(ConfWizardHandler.java:770) - at it.loway.app.queuemetrics.configurazione.configurationwizard.ConfWizardHandler.HandleWizardStep(ConfWizardHandler.java:237) - at it.loway.app.queuemetrics.configurazione.configurationwizard.ConfWizardHandler.doRun(ConfWizardHandler.java:140) - at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequest(Unknown Source) - at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequestWrapper(Unknown Source) - at it.loway.tpf.transaction.servlets.LowayTransactionController.doPost(Unknown Source) - at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) - at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) - at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) - at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) - at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) - at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) - at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) - at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) - at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) - at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) - at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849) - at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) - at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454) - at java.lang.Thread.run(Thread.java:619) - -- End Inner Exception -- - "