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Messages - gustavoy

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1
Running QueueMetrics / Re: Agent Page pause default with a --
« on: March 20, 2015, 18:17:28 »
thanks where should i put these?

2
Running QueueMetrics / Agent Page pause default with a --
« on: March 20, 2015, 18:06:18 »
Hi was looking at bug #1202 it says it was resolved, but in my new install the agent still sees on the pause selection "--" which should not be an option only the listed pauses should be there.
How can i remove the "--".

Thanks

3
Running QueueMetrics / Re: cannot logon agent to queue
« on: February 27, 2015, 18:27:19 »
problem fixed by adding the newagent key as stated on previous port. Thanks

4
Running QueueMetrics / Re: cannot logon agent to queue
« on: February 26, 2015, 11:19:03 »
I wonder that the problem is related to this post since the bahaviuor is mostly the same. Ill check

http://forum.queuemetrics.com/index.php?topic=1904.0

This not an upgrade but seems to be the same...

Queues are defined and i see the calls.
Im using the agent icon page.

5
Running QueueMetrics / Re: cannot logon agent to queue
« on: February 26, 2015, 11:13:06 »
Yes thats whats i meant sorry but it is reading the log since its importing 2551 lines right?

6
Running QueueMetrics / Re: cannot logon agent to queue
« on: February 26, 2015, 11:09:10 »
These is the last line on the log
Thu Feb 26 04:47:05 2015|Heart is still beating... Imported: 2551 lines.

7
Running QueueMetrics / Re: cannot logon agent to queue
« on: February 26, 2015, 11:04:47 »
Hini just check and q loader daemon is working and giving a heartbeat, ami is working with the ami test tool,and quemetrics is reading from the database... What else could be wrong.

Thanks

8
Running QueueMetrics / cannot logon agent to queue
« on: February 25, 2015, 18:22:47 »
Hi ijust installed queuemetrics via the elastix 2.5 addon page and everything works, except for the issue that when i try to logon an agent to a queue it tries but then returns the queue to the left on the console. any help?

this happens on the agent console

thanks


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