Author Topic: Call Recording  (Read 4940 times)

bhenry

  • Jr. Member
  • **
  • Posts: 69
  • Karma: 1
    • View Profile
    • Email
Call Recording
« on: December 02, 2008, 15:35:23 »
I am trying to get the call recording working through queuemetrics but I am running into some problems.  I am getting this error:
Unreadable or missing file: '/%20ISHELP-1228227244.60.wav'
This is the address that gives the error:
http://ipofserver:8080/queuemetrics-1.4.7/qm/qm_popup_streamAudio.do?/var/spool/asterisk/q/%20ISHELP-1228227244.60.wav
I have enabled the key CALLMONITOR for my user.
I have set default.monitored_calls=/var/spool/asterisk/q/
My Asterisk setup is set to
exten => 200,2,Set(MONITOR_FILENAME=/var/spool/asterisk/q/ ISHELP-${UNIQUEID})
and monitor-format = wav in the queue.
The recorded file exists and is playable but I have not gotten it to play through queuemetrics.
Is there anything else I need to enable?  To me the address looks a little fishy and I will start there. 

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Call Recording
« Reply #1 on: December 03, 2008, 16:38:15 »
You have a space in front of the file name - that's why it gets the error.  8)
Try creating file names without spaces.

This is technically a low-priority bug in QM, so I'll add it to the bug list anyway as bug #564.


bhenry

  • Jr. Member
  • **
  • Posts: 69
  • Karma: 1
    • View Profile
    • Email
Re: Call Recording
« Reply #2 on: December 03, 2008, 17:26:11 »
Silly me.  Thanks!

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Call Recording
« Reply #3 on: December 05, 2008, 11:17:23 »
Don't worry  ;)