QueueMetrics professional call center suite for the Asterisk PBX
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Topic: Wallboard (Read 2822 times)
bestest
Newbie
Posts: 13
Karma: 0
Wallboard
«
on:
November 15, 2011, 19:38:26 »
How do I make the wallboard show ALL of the queues instead of just whatever's selected on the main page? For example the QM demo shows ALL, Q1, and Q2 all separated on the wallboard. Help!
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coolname
Full Member
Posts: 163
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Re: Wallboard
«
Reply #1 on:
November 16, 2011, 04:39:56 »
you define a queue contain all the queues
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bestest
Newbie
Posts: 13
Karma: 0
Re: Wallboard
«
Reply #2 on:
November 16, 2011, 16:49:54 »
Hi Coolname, thanks for the reply. Actually, I already have the queue set up as you described. See these screenshots:
1...QM's demo system:
2...Our test system:
As you can see, we have about 18 queues and it would be great if we could get them to show up like QM's wallboard.
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coolname
Full Member
Posts: 163
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Re: Wallboard
«
Reply #3 on:
November 17, 2011, 09:41:35 »
does the realtime wallboard works correct?
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QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Wallboard
«
Reply #4 on:
January 18, 2012, 17:54:47 »
See this FAQ first:
http://queuemetrics.com/faq.jsp#faq-057-rt_not_working
Most likely the wallboard is set fine but something else isn't.
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