Topics

1

Improving QueueMetrics / Option to "show" days with 0 calls

« on: April 03, 2007, 19:42:32 »

Currently, in the "Answered call distribution per day" report, days where no calls are received are skipped (not shown).

When pulling data for different queues into excel, it is painful to go line up all the missing dates and add in a "0".

To make pulling QM reports into excel easier, I'd love a config option to "show 0 call days in per day report"

thanks

2

Improving QueueMetrics / Bookmark custom reports

« on: April 02, 2007, 18:02:42 »

Ability to generate a custom report and then send a special URL. Users receiving the URL, perhaps in an email, after authenticating, would see the same report as the report creator. Similar to sending a Google search URL.

To do this, QM would have to add the report criteria as parameters to the URL, for ex:
http://asterisk.example.com:8080/queuemetrics/qm/results_p_answered.jsp?start=2007030100:00:00&end=2007040100:00:00&queue=all&agent=all&location=all

3

Running QueueMetrics / Does anyone have the XML RPC API working with 1.3.3?

« on: March 13, 2007, 01:12:14 »

Is the XML RPC still included in the latest builds? I can't seem to get this working, and it appears the file itself is simply missing:
chaag@phoneserver:/usr/local/queuemetrics/tomcat/webapps$ find . -name xmlrpc.do
chaag@phoneserver:/usr/local/queuemetrics/tomcat/webapps$

When I try to connect I get a 404 HTTP response
server_url = 'http://asterisk.ironport.com:8080/qm130/xmlrpc.do'

thanks

chris