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Author Topic: where to set "Grader" for "Run QA Reports"  (Read 2195 times)

coolname

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where to set "Grader" for "Run QA Reports"
« on: April 11, 2011, 12:03:07 »
where to set "Grader" for "Run QA Reports"?I want filter by the grader,but don't know where to set a user as grader.
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  • Loway
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Re: where to set "Grader" for "Run QA Reports"
« Reply #1 on: April 12, 2011, 10:40:02 »
A "Grader" is simply a user who has the correct keys and actually graded a call.
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coolname

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Re: where to set "Grader" for "Run QA Reports"
« Reply #2 on: April 14, 2011, 08:07:56 »
what's the key? I havn't found any settings for grader in QM user manual
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  • Loway
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Re: where to set "Grader" for "Run QA Reports"
« Reply #3 on: April 15, 2011, 11:53:19 »
From the manual:

QA_TRACK   
User can enter Quality Assessment data

QA_REPORT   
User can run Quality Assessment reports

QA_REMOVE   
User can delete Quality Assessment reports

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