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Author Topic: ivr info  (Read 1821 times)

coolname

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ivr info
« on: January 11, 2012, 03:51:45 »
if a call transfer from one queue to another,which record will the ivr info associate？
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QueueMetrics

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Re: ivr info
« Reply #1 on: January 18, 2012, 18:07:00 »
The iVR INFO goes only to the first queue.
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