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Some calls appear with ID call
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Topic: Some calls appear with ID call (Read 2439 times)
emel_punk
Jr. Member
Posts: 97
Karma: 0
Some calls appear with ID call
«
on:
July 12, 2010, 18:11:58 »
Hello
few days ago, i've updated QM from 1.5.2 to 1.6.1 and it works great.
but i have notice that now i have some outbound calls with CALLER an asterisc (*), this only happen when someone callme and its a private number but, this is not the case, we are calling our clients.
so i decided to check out mysql database CDR and the caller number is on it. Also i checked out the logs file and its correctl loggedy the caller number so, whats the deal? .
here is a photo
http://i279.photobucket.com/albums/kk121/emel_punk/imagenqmconasteriscos.png
Thanks
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: Some calls appear with ID call
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Reply #1 on:
July 13, 2010, 14:08:32 »
This usually happens when there is a double closure for the call, i.e., wrong data on the queue_log.
Can you post a piece of your queue_log showing the problem?
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emel_punk
Jr. Member
Posts: 97
Karma: 0
Re: Some calls appear with ID call
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Reply #2 on:
July 13, 2010, 23:59:47 »
Oh thanks, i see that my calls is getting duplicated on queue_logs.
Thanks !!
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: Some calls appear with ID call
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Reply #3 on:
July 14, 2010, 10:31:00 »
You should investigate as why this happens at the Asterisk level.
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Some calls appear with ID call