Is there a quick way for a supervisor to log an agent out of his/her assigned queues? It seems we often get agents who forget to log out when they leave and leaving them logged in creates a wide assortment of operational issues. Obviously there are ways to do this [log in as the agent, manually log them off via asterisk CLI etc] but did I miss a nice simple way for a supervisor? Like a button to log off an agent etc? If the answer is in the manual, I will accept the flame..
