Messages

16

MySQL storage and Qloaderd/Uniloader / Re: Problem with Queuemetrics 12.02 with Agents

« on: March 14, 2012, 02:12:54 »

you may want to set the agent by group

17

Running QueueMetrics / Re: tomcat memory

« on: March 14, 2012, 02:09:22 »

should i change another jsp container ?

18

Running QueueMetrics / Re: tomcat memory

« on: March 13, 2012, 06:51:04 »

i guess about 120000 more，but the report contains only a little items，can QM support more data analysis？

19

Running QueueMetrics / Re: queuemetrics will eat all the cpus after a long running

« on: March 13, 2012, 06:46:36 »

through threaddump，i get the below process eats too many cpus


"http-8080-4" daemon prio=10 tid=0x09e01c00 nid=0x192e runnable [0x0b969000]
   java.lang.Thread.State: RUNNABLE
   at it.loway.tpf.common.containers.LContext.eliminaPrefisso(LContext.java:237)
   at it.loway.tpf.transaction.servlets.LowayTransactionController.pulisceChiavi(LowayTransactionController.java:886)
   at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequest(LowayTransactionController.java:557)
   at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequestWrapper(LowayTransactionController.java:387)
   at it.loway.tpf.transaction.servlets.LowayTransactionController.doPost(LowayTransactionController.java:238)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:291)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
   at java.lang.Thread.run(Thread.java:662)

20

Running QueueMetrics / Re: tomcat memory

« on: March 12, 2012, 11:09:20 »

a test in centos 6.2 64bit, 7000M memory is ok

now report 


-- Inner Exception -- - Exception: java.lang.OutOfMemoryError - Error: - PermGen space - Stack trace: - java.lang.OutOfMemoryError: PermGen space - at java.lang.Throwable.getStackTraceElement(Native Method)

21

Running QueueMetrics / Re: JDBC_URL in web.xml use utf8

« on: March 12, 2012, 01:52:03 »

i have send it to Lorenzo

22

QueueMetrics installation / Re: Problem with Queuemetrics 12.02

« on: March 11, 2012, 08:41:30 »

be sure \var\log\asterisk\queue_log  is exist？

23

Running QueueMetrics / Re: QA show ???

« on: March 11, 2012, 08:40:03 »

i have test 12.2.4,and it doesn't fix it,and now dbtest dbtestWizard1.jsp  table title be the same

24

Running QueueMetrics / Re: tomcat memory

« on: March 05, 2012, 03:21:03 »

yes 32bit
after search the google，i found itmay because of the limit of jvm , after a test of "java -XmxXXXXM -version",i found a max stable number is 2600

25

Improving QueueMetrics / hide/del some data from analysis report

« on: February 29, 2012, 06:53:08 »

sometimes some data may unusual，like malicious call、server error ,it make the report imprecise,especially it relate to the agent's payroll.So could QM supply to del or hide the invalid data

26

Running QueueMetrics / Re: tomcat memory

« on: February 24, 2012, 08:21:13 »

[root@app ~]# cat /etc/issue
CentOS release 5.6 (Final)
Kernel \r on an \m

[root@app ~]# free
             total       used       free     shared    buffers     cached
Mem:       8309008    8015628     293380          0     222688    5585336
-/+ buffers/cache:    2207604    6101404
Swap:      6291448         12    6291436
[root@app ~]# /usr/local/queuemetrics/java/bin/java
java          javac         javadoc       javah         javap         java-rmi.cgi  javaws       
[root@app ~]# /usr/local/queuemetrics/java/bin/java
java          javac         javadoc       javah         javap         java-rmi.cgi  javaws       
[root@app ~]# /usr/local/queuemetrics/java/bin/java -version
java version "1.6.0_22"
Java(TM) SE Runtime Environment (build 1.6.0_22-b04)
Java HotSpot(TM) Server VM (build 17.1-b03, mixed mode)

27

Running QueueMetrics / Re: tomcat memory

« on: February 19, 2012, 03:00:27 »

not the problem about available memory,any other suggestion?

28

Running QueueMetrics / Re: JDBC_URL in web.xml use utf8

« on: February 16, 2012, 05:20:46 »

yes,i convert all i need to utf-8 and it works well for me. It always be the describe field of a table，and if QM want to do it，i will supply the detail fields

29

Running QueueMetrics / Re: QA show ???

« on: February 16, 2012, 05:17:37 »

OK
wait for it

30

Improving QueueMetrics / Re: can ivr report link to the details calls

« on: February 16, 2012, 05:17:06 »

i can wait