QueueMetrics forum

QueueMetrics => QueueMetrics installation => Topic started by: EugeneTM on March 26, 2009, 10:44:14

Title: Button 'Dial' not active in Agent Page
Post by: EugeneTM on March 26, 2009, 10:44:14

Hello!
Pl, advise me, why this button not active?
QM 1.5.1, Asterisk 1.4.24, CentOS 4.7
Thanks!

Title: Re: Button 'Dial' not active in Agent Page
Post by: QueueMetrics on March 30, 2009, 12:39:58

Because your agent is not logged on. :)

Title: Re: Button 'Dial' not active in Agent Page
Post by: EugeneTM on April 07, 2009, 07:05:20

I see on main page after push 'Log on' button:
"Agent/111: Agent is currently logged on"
But the button "Dial" is still not active!

Title: Re: Button 'Dial' not active in Agent Page
Post by: QueueMetrics on April 07, 2009, 15:00:35

It's turned off either because the agent is not logged in or because it's disabeld in the config files.

Title: Re: Button 'Dial' not active in Agent Page
Post by: EugeneTM on April 10, 2009, 09:21:30

Quote from: QueueMetrics on April 07, 2009, 15:00:35

It's turned off either because the agent is not logged in or because it's disabeld in the config files.

well done!
thanks!

Title: Re: Button 'Dial' not active in Agent Page
Post by: QueueMetrics on April 10, 2009, 11:51:08

 ;D