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Running QueueMetrics / QM and Oreka Integration
« on: June 08, 2009, 20:18:05 »
Hello,
We are working trying to integrate QueueMetrics with Oreka.
we have a oreka network with 4 orkaudio server and 1 orkweb/orktrack server.
So far we have configured QM External Audio Recorder and Live Call, with no luck.
This is the conf we made.
# This is the name of the class that finds recordings. See documentation.
audio.server=it.loway.app.queuemetrics.callListen.listeners.OrekaWeb
# This is the name of the class that starts live listening. See documentation.
audio.liveserver=it.loway.app.queuemetrics.callListen.RTlisteners.OrkaWebRT
oreka.jdbcUrl=jdbc:mysql://<orkdb-ip>/oreka?zeroDateTimeBehavior=convertToNull&jdbcCompliantTruncation=false&user=xxxuser&password=xxxpass
oreka.web=http://<orkaweb-ip>5:8080/orkweb/app
oreka.rtserver=fixed
oreka.rtserver.address=http://<orkatrack-ip>:59120/?type=stream&localparty=#AGENTEXT#
Also de X-Unique-ID is already in place for asterisk and oreka.
Any sugestions?
Thanks,
Rafael
We are working trying to integrate QueueMetrics with Oreka.
we have a oreka network with 4 orkaudio server and 1 orkweb/orktrack server.
So far we have configured QM External Audio Recorder and Live Call, with no luck.
This is the conf we made.
# This is the name of the class that finds recordings. See documentation.
audio.server=it.loway.app.queuemetrics.callListen.listeners.OrekaWeb
# This is the name of the class that starts live listening. See documentation.
audio.liveserver=it.loway.app.queuemetrics.callListen.RTlisteners.OrkaWebRT
oreka.jdbcUrl=jdbc:mysql://<orkdb-ip>/oreka?zeroDateTimeBehavior=convertToNull&jdbcCompliantTruncation=false&user=xxxuser&password=xxxpass
oreka.web=http://<orkaweb-ip>5:8080/orkweb/app
oreka.rtserver=fixed
oreka.rtserver.address=http://<orkatrack-ip>:59120/?type=stream&localparty=#AGENTEXT#
Also de X-Unique-ID is already in place for asterisk and oreka.
Any sugestions?
Thanks,
Rafael