61
Running QueueMetrics / Re: QM-xml-rpc data error
« on: September 21, 2011, 07:11:17 »
i also found some answered call was wrong.In rpc data they are ongoing,but in qm page it was answerd
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i also found some answered call was wrong.In rpc data they are ongoing,but in qm page it was answerd
62
Running QueueMetrics / Re: QM-xml-rpc data error
« on: September 21, 2011, 07:05:02 »
i can only see one record of this call
63
Running QueueMetrics / Re: large cpu useage of 'java'
« on: September 21, 2011, 07:02:02 »
thanks
64
Running QueueMetrics / Re: QM-xml-rpc data error
« on: September 21, 2011, 06:56:34 »
can i aviod it?
65
Running QueueMetrics / QM-xml-rpc data error
« on: September 20, 2011, 06:02:52 »
but the two record was shown answered in qm page,is it wrong?
66
Running QueueMetrics / Re: asterisk 1.8 queue_log
« on: September 20, 2011, 05:57:13 »
i changed the freepbx code of modules/queue/functions.inc.php
number 157:$output .= "member=$member,".substr($member,0,strlen($member)-4).",hint:".$matches[1]."@ext-local\n";
number 633 634: AMPUSER/${CALLBACKNUM}/cidname to Local/${CALLBACKNUM}@from-queue
then the queue_log will like the asterisk 1.4 .But i donn't know if it will broken the asterisk data?
number 157:$output .= "member=$member,".substr($member,0,strlen($member)-4).",hint:".$matches[1]."@ext-local\n";
number 633 634: AMPUSER/${CALLBACKNUM}/cidname to Local/${CALLBACKNUM}@from-queue
then the queue_log will like the asterisk 1.4 .But i donn't know if it will broken the asterisk data?
67
Running QueueMetrics / Re: large cpu useage of 'java'
« on: September 20, 2011, 05:50:31 »
is there a examples?
68
Running QueueMetrics / large cpu useage of 'java'
« on: September 15, 2011, 12:06:00 »
The QM process occupy a lot of cpu resource,and i don't do any data analysis except the realtime page.What cause it？
top - 18:01:13 up 14 days, 9:18, 1 user, load average: 3.31, 3.69, 4.76
Tasks: 172 total, 1 running, 171 sleeping, 0 stopped, 0 zombie
Cpu(s): 23.6%us, 3.2%sy, 0.0%ni, 66.7%id, 4.2%wa, 1.5%hi, 0.9%si, 0.0%st
Mem: 3364968k total, 2952096k used, 412872k free, 50520k buffers
Swap: 779144k total, 19024k used, 760120k free, 384312k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
8047 root 25 0 1504m 1.2g 13m S 102.1 38.2 530:20.26 java
20923 asterisk 15 0 179m 129m 6524 S 88.5 4.0 878:45.05 asterisk
31157 asterisk 15 0 261m 251m 2248 S 21.0 7.6 1255:45 op_server.pl
20526 root 15 0 2332 1060 796 R 0.3 0.0 0:00.06 top
1 root 15 0 2068 628 540 S 0.0 0.0 0:02.12 init
2 root RT -5 0 0 0 S 0.0 0.0 0:00.26 migration/0
3 root 34 19 0 0 0 S 0.0 0.0 0:00.02 ksoftirqd/0
4 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/0
5 root RT -5 0 0 0 S 0.0 0.0 0:00.51 migration/1
6 root 34 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/1
7 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/1
8 root RT -5 0 0 0 S 0.0 0.0 0:00.28 migration/2
9 root 37 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/2
10 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/2
11 root RT -5 0 0 0 S 0.0 0.0 0:00.54 migration/3
12 root 34 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/3
13 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/3
top - 18:01:13 up 14 days, 9:18, 1 user, load average: 3.31, 3.69, 4.76
Tasks: 172 total, 1 running, 171 sleeping, 0 stopped, 0 zombie
Cpu(s): 23.6%us, 3.2%sy, 0.0%ni, 66.7%id, 4.2%wa, 1.5%hi, 0.9%si, 0.0%st
Mem: 3364968k total, 2952096k used, 412872k free, 50520k buffers
Swap: 779144k total, 19024k used, 760120k free, 384312k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
8047 root 25 0 1504m 1.2g 13m S 102.1 38.2 530:20.26 java
20923 asterisk 15 0 179m 129m 6524 S 88.5 4.0 878:45.05 asterisk
31157 asterisk 15 0 261m 251m 2248 S 21.0 7.6 1255:45 op_server.pl
20526 root 15 0 2332 1060 796 R 0.3 0.0 0:00.06 top
1 root 15 0 2068 628 540 S 0.0 0.0 0:02.12 init
2 root RT -5 0 0 0 S 0.0 0.0 0:00.26 migration/0
3 root 34 19 0 0 0 S 0.0 0.0 0:00.02 ksoftirqd/0
4 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/0
5 root RT -5 0 0 0 S 0.0 0.0 0:00.51 migration/1
6 root 34 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/1
7 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/1
8 root RT -5 0 0 0 S 0.0 0.0 0:00.28 migration/2
9 root 37 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/2
10 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/2
11 root RT -5 0 0 0 S 0.0 0.0 0:00.54 migration/3
12 root 34 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/3
13 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/3
69
Running QueueMetrics / Re: asterisk 1.8 queue_log
« on: September 15, 2011, 11:58:16 »
i have change the freepbx code to suit QM,wait for next release QM
70
Running QueueMetrics / Re: asterisk 1.8 queue_log
« on: September 14, 2011, 11:40:21 »
freepbx developer answered:
status changed from new to closed.
resolution set to fixed.
component changed from - choose - to Queues.
description changed.
Ask quemetrics to update their software. This is how the static agents are configured in Asterisk 1.8
status changed from new to closed.
resolution set to fixed.
component changed from - choose - to Queues.
description changed.
Ask quemetrics to update their software. This is how the static agents are configured in Asterisk 1.8
71
QueueMetrics installation / Re: Queuemetrics doesn't restart using the RESTART service - help please
« on: September 14, 2011, 11:22:31 »
try to use kill -9 to kill the queuemetrics process,and do a start
72
Running QueueMetrics / Re: asterisk 1.8 queue_log
« on: September 14, 2011, 11:19:27 »
yes,you are right.I have report a new bug to freepbx
73
Running QueueMetrics / asterisk 1.8 queue_log
« on: September 05, 2011, 06:53:52 »
i use asterisk1.8 on centos from yum.I found that the queue_logfile record the agent name instead of number,how can i set it to num?
Code: [Select]
1315166546|NONE|NONE|NONE|CONFIGRELOAD|
1315183534|NONE|NONE|NONE|CONFIGRELOAD|
1315184772|1315184772.38298|82930130|NONE|ENTERQUEUE||018921251619|1
1315184774|1315184772.38298|82930130|Baby Sun|CONNECT|2|1315184772.38299|2
1315185001|1315184772.38298|82930130|Baby Sun|COMPLETEAGENT|2|227|1
1315185017|1315185017.38319|82930130|NONE|ENTERQUEUE||15050712834|1
1315185026|1315185017.38319|82930130|Baby Sun|CONNECT|9|1315185017.38320|8
1315185070|1315185017.38319|82930130|Baby Sun|COMPLETECALLER|9|44|1
1315185790|1315185790.38385|82930138|NONE|ENTERQUEUE||018621116651|1
1315185790|1315185790.38385|82930138|Local/50005@from-queue/n|RINGNOANSWER|0
1315185790|1315185790.38385|82930138|Outbound|RINGNOANSWER|0
1315185790|1315185790.38385|82930138|Outbound|RINGNOANSWER|0
1315185790|1315185790.38385|82930138|Outbound|RINGNOANSWER|0
1315185790|1315185790.38385|82930138|Outbound|RINGNOANSWER|0
1315185795|1315185794.38410|82930130|NONE|ENTERQUEUE||018921251619|1
1315185797|1315185790.38385|82930138|Outbound|CONNECT|7|1315185790.38388|6
1315185798|1315185794.38410|82930130|Baby Sun|CONNECT|3|1315185795.38411|3
1315185831|1315185790.38385|82930138|Outbound|COMPLETEAGENT|7|34|1
1315185839|1315185794.38410|82930130|Baby Sun|COMPLETEAGENT|3|41|1
1315186299|1315186299.38457|82930130|NONE|ENTERQUEUE||15952710348|1
1315186301|1315186299.38457|82930130|Baby Sun|CONNECT|2|1315186299.38458|2
1315186401|1315186299.38457|82930130|Baby Sun|COMPLETECALLER|2|100|1
1315186816|1315186816.38507|82930130|NONE|ENTERQUEUE||51487223685|1
1315186818|1315186816.38507|82930130|Baby Sun|CONNECT|2|1315186816.38508|2
1315186899|1315186816.38507|82930130|Baby Sun|COMPLETECALLER|2|81|1
1315187599|1315187599.38577|82930130|NONE|ENTERQUEUE||015910812596|1
1315187605|1315187599.38577|82930130|Sunny Ni|CONNECT|6|1315187599.38580|5
1315187634|1315187599.38577|82930130|Sunny Ni|COMPLETECALLER|6|29|1
1315187815|1315187815.38609|82930130|NONE|ENTERQUEUE||51487906068|1
1315187819|1315187815.38609|82930130|Sunny Ni|CONNECT|4|1315187815.38612|4
1315187866|1315187815.38609|82930130|Sunny Ni|COMPLETEAGENT|4|47|1
1315187921|1315187921.38626|82930130|NONE|ENTERQUEUE||15952710348|1
1315187923|1315187921.38626|82930130|Sunny Ni|CONNECT|2|1315187921.38629|2
1315187964|1315187921.38626|82930130|Sunny Ni|COMPLETEAGENT|2|41|1
1315188974|1315188974.38726|82930130|NONE|ENTERQUEUE||51487906068|1
1315188975|1315188974.38726|82930130|Baby Sun|CONNECT|1|1315188974.38727|1
1315189002|1315188974.38726|82930130|Baby Sun|COMPLETECALLER|1|27|1
1315189203|1315189203.38771|82930130|NONE|ENTERQUEUE||15371259981|1
1315189206|1315189203.38771|82930130|Baby Sun|CONNECT|3|1315189203.38772|2
1315189246|1315189203.38771|82930130|Baby Sun|COMPLETECALLER|3|40|1
1315189310|1315189310.38784|82930130|NONE|ENTERQUEUE||15905251264|1
1315189312|1315189310.38784|82930130|Sunny Ni|CONNECT|2|1315189310.38787|2
1315189363|1315189310.38784|82930130|Sunny Ni|COMPLETEAGENT|2|51|1
1315191124|1315191124.38948|82930138|NONE|ENTERQUEUE||013901677506|1
1315191124|1315191124.38948|82930138|Local/50005@from-queue/n|RINGNOANSWER|0
1315191124|1315191124.38948|82930138|Outbound|RINGNOANSWER|0
1315191124|1315191124.38948|82930138|Outbound|RINGNOANSWER|0
1315191124|1315191124.38948|82930138|Outbound|RINGNOANSWER|0
1315191124|1315191124.38948|82930138|Outbound|RINGNOANSWER|0
1315191127|1315191124.38948|82930138|Outbound|CONNECT|3|1315191124.38967|2
1315191131|1315191124.38948|82930138|Outbound|COMPLETECALLER|3|4|1
1315191759|1315191759.39035|3001|NONE|ENTERQUEUE||018675516838|1
1315191759|1315191759.39035|3001|Delia J Mei|RINGNOANSWER|0
1315191768|1315191759.39035|3001|Edwina L Wu|CONNECT|9|1315191759.39038|8
1315191797|1315191759.39035|3001|Edwina L Wu|COMPLETEAGENT|9|29|1
1315191956|1315191956.39065|82930138|NONE|ENTERQUEUE||013916859163|1
1315191956|1315191956.39065|82930138|Local/50005@from-queue/n|RINGNOANSWER|0
1315191956|1315191956.39065|82930138|Outbound|RINGNOANSWER|0
1315191956|1315191956.39065|82930138|Outbound|RINGNOANSWER|0
1315191956|1315191956.39065|82930138|Outbound|RINGNOANSWER|0
1315191957|1315191956.39065|82930138|Outbound|RINGNOANSWER|1000
1315191959|1315191956.39065|82930138|Outbound|CONNECT|3|1315191956.39086|2
1315192081|1315191956.39065|82930138|Outbound|COMPLETECALLER|3|122|1
1315193425|1315193424.39242|82930138|NONE|ENTERQUEUE||2164056125|1
1315193425|1315193424.39242|82930138|Local/50005@from-queue/n|RINGNOANSWER|0
1315193425|1315193424.39242|82930138|Outbound|RINGNOANSWER|0
1315193425|1315193424.39242|82930138|Outbound|RINGNOANSWER|0
1315193425|1315193424.39242|82930138|Outbound|RINGNOANSWER|0
1315193425|1315193424.39242|82930138|Outbound|RINGNOANSWER|0
1315193438|1315193424.39242|82930138|Outbound|CONNECT|13|1315193425.39245|12
1315193474|1315193424.39242|82930138|Outbound|COMPLETEAGENT|13|36|1
1315194263|NONE|NONE|NONE|CONFIGRELOAD|
1315195158|1315195158.39422|82930138|NONE|ENTERQUEUE||018621666822|1
1315195158|1315195158.39422|82930138|Local/50005@from-queue/n|RINGNOANSWER|0
1315195158|1315195158.39422|82930138|Outbound|RINGNOANSWER|0
1315195159|1315195158.39422|82930138|Outbound|RINGNOANSWER|1000
1315195159|1315195158.39422|82930138|Outbound|RINGNOANSWER|1000
1315195159|1315195158.39422|82930138|Outbound|RINGNOANSWER|1000
1315195159|1315195158.39422|82930138|Outbound|RINGNOANSWER|1000
1315195161|1315195158.39422|82930138|Outbound|CONNECT|3|1315195158.39445|2
1315195190|1315195158.39422|82930138|Outbound|COMPLETEAGENT|3|29|1
1315196593|NONE|NONE|NONE|CONFIGRELOAD|
1315196667|1315196667.39493|3000|NONE|ENTERQUEUE||50103|1
1315196668|1315196667.39493|3000|Lam A Lu|RINGNOANSWER|1000
1315196668|1315196667.39493|3000|Edwina L Wu|RINGNOANSWER|1000
1315196668|1315196667.39493|3000|Summer Q Hu|RINGNOANSWER|1000
1315196676|1315196667.39493|3000|Jerry Ji|CONNECT|9|1315196667.39494|7
1315196686|1315196667.39493|3000|Jerry Ji|COMPLETEAGENT|9|10|1
1315197121|NONE|NONE|NONE|CONFIGRELOAD|
1315197253|NONE|NONE|NONE|CONFIGRELOAD|
74
Running QueueMetrics / how to set the query permission
« on: August 18, 2011, 11:11:51 »
we had a very large database，and the user may sometimes query a very long time data（ex.last 30 days）.Can i limit the period for 7 days maximum？
75
Running QueueMetrics / Re: Adding a column to an exsisting report
« on: July 23, 2011, 06:42:40 »
use Edit reports on the homepage