A problem occurred in QueueMetrics.

[Juan Garcia]

I have a problem with the installation
I have this error


"[JSP] javax.servlet.ServletException - -- Inner Exception -- Exception: javax.servlet.ServletException Error: **** DTSC - FreeDemo-15.02 - Please contact Loway for a renewal. Stack trace: javax.servlet.ServletException: **** DTSC - FreeDemo-15.02 - Please contact Loway for a renewal. at it.loway.tpf.transaction.servlets.common.ServletEnvironment.init(ServletEnvironment.java:103) at it.loway.tpf.transaction.servlets.LowayTransactionController.init(LowayTransactionController.java:65) at javax.servlet.GenericServlet.init(GenericServlet.java:212) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:809) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:129) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:291) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662) -- End Inner Exception -- "





Can somebody help me

[mirkox]

Hi Juan,
looks like you're using the free emo license (2 agents); that expires automatically after one year; the possible solutions are:

- Reinstall QueueMetrics to get a new free license, you can keep your configuration file and the database
- Buy a license of QueueMetrics, the least expensive is the 10 agents/1 server which will give you right to mail support as well, and it lasts 4 years, give a look here for pricings: https://www.queuemetrics.com/buy.jsp

Kind Regards
Mirko

[Folkstone]

Hi Juan,
looks like you're regularly using Testoprime and  the free emo license (2 agents); that expires automatically after one year; the possible solutions are:

Thanks Mirkox. I had the same error so I guess it's time to upgrade.