I've got a queue that I want serviced in a specific order. RoundRobin has been depreciated, so I'm using penalties.
Does anyone have roundrobin still working in 1.4? I really don't want to use rrmemory
A100,1
A101,2
A102,3
So if an agent 100 is logged in, and on a non-queue call, the queue still thinks he is available, and will continue to try his extension forever.
I tried ringinuse=no. That didn't work. How do I get the queue to realize it needs to move on?
-Darren