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Messages - shahidge4

Pages: [1]
1
QueueMetrics installation / Re: Agent Logon Issue
« on: March 21, 2016, 16:09:50 »
same problem

but now logs are different

Mar 21, 2016 8:02:35 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: qToLeave:[300]
Mar 21, 2016 8:02:35 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: qToJoin :[300]
Mar 21, 2016 8:02:35 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: Srv     :
Mar 21, 2016 8:03:13 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: qToLeave:[300]
Mar 21, 2016 8:03:13 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: qToJoin :[300]
Mar 21, 2016 8:03:13 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: Srv     :
 



I am using Elastix 2.4


can you guid step by step with Elastix Extension with queuemetrics agent

2
QueueMetrics installation / Agent Logon Issue
« on: March 21, 2016, 14:05:39 »
Hi
I have purched licence for 4 years. we want to  enable "Hot Desking". 
and getting this problem too . AMI testing is not successful. and Log is follow
Mar 21, 2016 5:36:08 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: qToLeave:[802]
Mar 21, 2016 5:36:08 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: qToJoin :[802]
Mar 21, 2016 5:36:08 PM ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin perform
SEVERE: Srv     :
Mar 21, 2016 5:36:09 PM it.loway.app.queuemetrics.liveData.actions.PBXActionsAMI genericDial
SEVERE: -- Inner Exception --
Exception: it.loway.tpf.common.exceptions.TechException

Stack trace:
Auth error for U:'admin'  P:'amp123' DS: AstManagerThroughSocket S:'127.0.0.1' P:'5038'
        at it.loway.app.queuemetrics.asterisk.manager.AstManager.connectFromUri(AstManager.java:83)
        at it.loway.app.queuemetrics.asterisk.callfiles.callFileProxy.generateCallFile(callFileProxy.java:71)
        at it.loway.app.queuemetrics.liveData.actions.PBXActionsAMI.genericDial(PBXActionsAMI.java:406)
        at it.loway.app.queuemetrics.liveData.actions.PBXActionsAMI.genericDial(PBXActionsAMI.java:342)
        at it.loway.app.queuemetrics.liveData.actions.PBXActionsAMI.remove(PBXActionsAMI.java:139)
        at ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin.perform(SvcDoLogin.java:92)
        at ch.loway.app.queuemetrics.gwt.server.BaseJsonService.doRun(BaseJsonService.java:68)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.runVerb(LowayTransactionController.java:151)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.processClassicSynchronizedRequest(LowayTransactionController.java:467)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequest(LowayTransactionController.java:338)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequestWrapper(LowayTransactionController.java:268)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.doPost(LowayTransactionController.java:105)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:291)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
-- End Inner Exception --

Mar 21, 2016 5:36:09 PM ch.loway.app.queuemetrics.gwt.server.BaseJsonService doRun
SEVERE: -- Inner Exception --
Exception: it.loway.tpf.common.exceptions.TechException

Stack trace:
Auth error for U:'admin'  P:'amp123' DS: AstManagerThroughSocket S:'127.0.0.1' P:'5038'
        at it.loway.app.queuemetrics.asterisk.manager.AstManager.connectFromUri(AstManager.java:83)
        at it.loway.app.queuemetrics.asterisk.callfiles.callFileProxy.generateCallFile(callFileProxy.java:71)
        at it.loway.app.queuemetrics.liveData.actions.PBXActionsAMI.genericDial(PBXActionsAMI.java:406)
        at it.loway.app.queuemetrics.liveData.actions.PBXActionsAMI.genericDial(PBXActionsAMI.java:342)
        at it.loway.app.queuemetrics.liveData.actions.PBXActionsAMI.remove(PBXActionsAMI.java:139)
        at ch.loway.app.queuemetrics.gwt.server.svc.SvcDoLogin.perform(SvcDoLogin.java:92)
        at ch.loway.app.queuemetrics.gwt.server.BaseJsonService.doRun(BaseJsonService.java:68)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.runVerb(LowayTransactionController.java:151)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.processClassicSynchronizedRequest(LowayTransactionController.java:467)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequest(LowayTransactionController.java:338)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequestWrapper(LowayTransactionController.java:268)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.doPost(LowayTransactionController.java:105)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:291)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
-- End Inner Exception --


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