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General Asterisk configuration / Managing Asterisk REAL queues and agents from QueueMetrics
« on: April 17, 2007, 18:36:16 »
Hi, I'm new in QueueMetrics. I'm reading the doc but I'd like to confirm a question:
As I understand there is no way of managing Asterisk queues or agents in Asterisk from QueueMetrics, I mean: create or delete a REAL agent of Asterisk by doing it in QueueMetrics.
Could you confirm this? so, if I have a large enviroment with many agents, do I have to create they in Asterisk and aftar that configure all of them in QueueMetrics?
There is no way to really create agents in QueueMetrics?
Thanks for any response.
Regards.
As I understand there is no way of managing Asterisk queues or agents in Asterisk from QueueMetrics, I mean: create or delete a REAL agent of Asterisk by doing it in QueueMetrics.
Could you confirm this? so, if I have a large enviroment with many agents, do I have to create they in Asterisk and aftar that configure all of them in QueueMetrics?
There is no way to really create agents in QueueMetrics?
Thanks for any response.
Regards.