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QueueMetrics installation / QM with astmanproxy
« on: October 15, 2012, 21:36:35 »
I just sent a similar question to support, but was hoping to get a wider audience. I use queuemetrics in a fairly busy call center, that is about to get busier during the holidays. Support previously suggested that I could try out astmanproxy to help lessen the load on the AMI, that other users have had good success with it.
I was wondering if anyone had any guidance to get astmanproxy working with queuemetrics. When I try to pass commands now I receive a "QueueMetrics cannot send the command to the PBX" error.
I was wondering if anyone had any guidance to get astmanproxy working with queuemetrics. When I try to pass commands now I receive a "QueueMetrics cannot send the command to the PBX" error.