Topics

1

Scripting QueueMetrics / Retrieving audio files

« on: March 22, 2010, 22:42:33 »

I'm using the XML-RPC interface (via python) to retrieve the URL of an audio file for a given call ID. That works fine. The problem is that when I try to retrieve the audio file (using cURL) for local playback I simply get a message "Illegal file access: user is missing the correct grant".

How can I pull these audio files for playback? Do I need to pass my username/password somehow in the URL requesting the audio file? Thanks.

2

Scripting QueueMetrics / Server load for realtime stats?

« on: January 08, 2010, 18:22:43 »

I'm pulling the queue status with the QM.realtime calls, but I'm wondering how much of a load I might be putting on my server.

Is there practical difference between having, say, five browsers watching the QM realtime monitoring page and five clients hitting the QM.realtime API every few seconds?

I'm assuming that there's a difference in performance hit between the realtime calls and some of the other more computational reporting.

3

Scripting QueueMetrics / Scripting from another machine?

« on: January 06, 2010, 19:30:39 »

Do I need to do anything special to run a script on a remote machine (not on the box running QM)? Aside from, of course, using a complete URL to point to the QM server?

I have been trying to use one of the scripts posted here on the forum (qmon.php). I have a user setup ("myremote") in the class ROBOTS and I'm using the correct password, but keep getting a message that the connection was refused.

Thanks.

4

Scripting QueueMetrics / Constructing a raw HTML request

« on: December 30, 2009, 03:56:24 »

I'm looking to communicate with the XML-RPC from an environment other than the ones with demo code, a non-web one. I'm more familiar with making SOAP calls, but my understanding of what's happening here is that we're simply building an XML request, sending it to QM, and then parsing the XML response.

Is there any documentation anywhere as to what a raw HTML request to the XML-RPC service would look like?