Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - cuban_cigar

Pages: 1 2 [3]
31
QueueMetrics installation / Re: New Daylight Savings Time changes for the US
« on: March 15, 2010, 19:27:01 »
Read through both those links, the question remains:


How to get queuemetrics time correct due to daylight savings inconsistency bug?


Java updater broken !

[root@server1 tzupdater-1.3.25-2009u]# /usr/bin/java -jar tzupdater.jar --verbose --test
The Java runtime doesn''t have time zone data (zi directory).


Help !

32
Running QueueMetrics / Error occurred in the Transaction handler [solved]
« on: February 19, 2010, 21:35:56 »
it was the license


--------------------------------

The hardrive got full, and then queuemetrics error occured.

A previous post with similar error messages had a solution of getting a new trial key, but this is a long term client who had a lisence at one point. Attempting to verify status of subscription now.



I have attempted a repair of mysql databases with:

mysqlcheck -u root -p --auto-repair --check --optimize --all-databases


The error persists,


ERROR TEXT
-----------------------------------------------------------------
"[JSP] javax.servlet.ServletException - -- Inner Exception -- Exception: javax.servlet.ServletException Error: -- Inner Exception -- Exception: it.loway.tpf.common.exceptions.LicenceException Stack trace: **** DTSC - Please contact Loway Research for a renewal. at it.loway.tpf.transaction.servlets.NLH.notifica(Unknown Source) at it.loway.tpf.transaction.servlets.NLH.run(Unknown Source) at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1029) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:687) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- Stack trace: javax.servlet.ServletException: -- Inner Exception -- Exception: it.loway.tpf.common.exceptions.LicenceException Stack trace: **** DTSC - Please contact Loway Research for a renewal. at it.loway.tpf.transaction.servlets.NLH.notifica(Unknown Source) at it.loway.tpf.transaction.servlets.NLH.run(Unknown Source) at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1029) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:687) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1029) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:687) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- "

33
Running QueueMetrics / Need a way to mass delete agents
« on: October 29, 2009, 23:59:51 »
So when importing settings, I accidently had all extensions in the agents.conf. That left the installation with hundreds of extra users. Manually deleting them would take hours, wiping queuemetrics database and reinstalling takes a while too, the only alternative.

PUT IN A WAY TO MANAGE USERS THAT IS IDENTICAL TO THE NICE IMPORT PAGE WITH CHECK BOXES NEXT TO EACH AGENT ALL ON ONE PAGE.

so there is not hours and hours of extra click time to get things done

34
Running QueueMetrics / After table repair, no activity is show, no error messages. [ solved ]
« on: May 11, 2009, 18:46:58 »
solution: qloaderd wasn't loaded

service qloaderd start

---------------------------------
Activity in the queues a,gents, and live monitoring are no longer being shown after a repair table command was ran against the table queue_log.

In this case there are no error messages to aid in a google search.


35
Running QueueMetrics / Re: "table queuemetrics/queue_log is marked as crashed and should be repaired"
« on: May 11, 2009, 18:41:41 »
Thanks for the reply, it seems to have worked.

36
Running QueueMetrics / table queuemetrics/queue_log is marked as crashed and should be repaired[solved]
« on: May 09, 2009, 00:56:10 »
When trying to do anything in queuemetrics this error message pops up.

The db connection tester checks out ok,  mysql is running, and queuemetrics was able to be logged in to.


Earlier today the harddrive was full, and huge log files 10 days or older were deleted from tomcat, but it should not have had anything to do with queuemetrics.

How to make it work again?


37
QueueMetrics installation / 1.3.3 licence won't work in 1.4.3 (solved)
« on: February 22, 2008, 23:04:54 »
solution: copy the old web.xml and configuration properties to new server (they are in WEB-INF)



I'm setting up a replacement server. The old one has a perfect working quementrics licence key.

The new server has quemetrics up and going with no errors, but when I paste the old working key over the trial key in the new server,

 (/usr/local/queuemetrics/webapps/queuemetrics-1.*/WEB-INF/web.xml)


It wont recognize it as a working key and spits out errors:


"[JSP] javax.servlet.ServletException - -- Inner Exception -- Exception: javax.servlet.ServletException Error: -- Inner Exception -- Exception: it.loway.tpf.common.exceptions.LicenceException Stack trace: **** DTSC - Please contact Loway Research for a renewal. at it.loway.tpf.transaction.servlets.NLH.notifica(Unknown Source) at it.loway.tpf.transaction.servlets.NLH.run(Unknown Source) at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1029) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:687) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- Stack trace: javax.servlet.ServletException: -- Inner Exception -- Exception: it.loway.tpf.common.exceptions.LicenceException Stack trace: **** DTSC - Please contact Loway Research for a renewal. at it.loway.tpf.transaction.servlets.NLH.notifica(Unknown Source) at it.loway.tpf.transaction.servlets.NLH.run(Unknown Source) at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1029) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:687) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1029) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:687) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- "


Do I need to email loway for a new key for 1.4.3 or something?

Pages: 1 2 [3]