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QueueMetrics installation / Call recordings
« on: June 20, 2013, 15:46:03 »
I can see the WAV files growing in size in /var/spool/asterisk/monitor until the call is finished, then it is deleted and moved to /callrecordings.
How do I get to keep a copy in /callrecordings?
What I'm trying achieve is I want to keep a copy of recordings regardless if agent is logged into QM or not.
Thanks
How do I get to keep a copy in /callrecordings?
What I'm trying achieve is I want to keep a copy of recordings regardless if agent is logged into QM or not.
Thanks