Messages

1

Running QueueMetrics / Historical Report

« on: March 12, 2009, 16:18:11 »

Can QueueMetrics produce a report showing agent logon/logoff times? I'm needing to produce a report for these events for the months of March and Februrary 2009.

If so, can you point me in the right direction on how to obtain historical reports.

2

Lost licences / Wish to purchase

« on: September 04, 2008, 16:46:13 »

Hello,

I've tried to purchase a 10 user license for your product and have encountered problems with making payments thru paypal with our company's American Express card.

As a short term work around I have requested a 30 day license for your product. Is it possible for you to provide me a demo license quickly?

Are there any other methods that can be used to purchase a 10 user license, such as calling your sales office?

Anything that can be done quickly would be most appreciated.