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Running QueueMetrics / Re: The Graphs on the reports
« on: September 29, 2010, 17:01:18 »
so just to verify the red line is number of calls and the green line is wait time?
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Running QueueMetrics / Re: The Graphs on the reports
« on: September 28, 2010, 20:04:57 »This is the actual answered call distribution per hour graph my bad
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Running QueueMetrics / The Graphs on the reports
« on: September 23, 2010, 18:53:02 »
My question is probably very simple.
I am running queuemetrics 1.5.3 and when i look at the Answered call disto per hour its shows a graph with red and green lines.
What do these red and green lines equal?
I am running queuemetrics 1.5.3 and when i look at the Answered call disto per hour its shows a graph with red and green lines.
What do these red and green lines equal?
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